Our client, a highly respected commercial design and construction firm, is seeking a Director of Operations to oversee day-to-day business functions across multiple departments. This individual will drive operational excellence, ensure consistent project delivery, and uphold high standards of safety, quality, and client satisfaction.

The ideal candidate is a strategic leader with a deep understanding of construction operations, strong communication skills, and a passion for developing high-performing teams. This role plays a key part in aligning departmental activities with organizational goals and fostering a culture of accountability, collaboration, and continuous improvement.

Duties and Responsibilities

Operational Leadership

  • Partner with executive leadership to develop and execute strategic initiatives that support company objectives.

  • Collaborate closely with design, preconstruction, project management, and field operations teams to ensure project schedules, budgets, and quality standards are consistently met.

  • Develop, implement, and optimize operational strategies and core processes to drive efficiency and productivity across departments.

  • Maintain alignment between project execution and the company’s long-term strategic vision.

Team Development

  • Partner with department leaders to recruit, train, mentor, and retain top operational talent.

  • Foster a positive and collaborative culture focused on continuous learning and development.

  • Lead initiatives to prepare the organization for growth through succession planning and structured training programs.

Resource Management

  • Oversee resource allocation and utilization across departments to ensure optimal efficiency.

  • Evaluate and implement technology solutions that enhance productivity and project performance.

  • Coordinate with department leaders to strengthen procurement and supply chain operations.

Safety, Compliance, and Quality Control

  • Champion a strong safety culture in compliance with OSHA standards and company policies.

  • Lead continuous improvement initiatives focused on safety performance and risk reduction.

  • Establish, communicate, and enforce quality control procedures to ensure superior project outcomes.

Risk Management

  • Collaborate with legal and finance teams to minimize organizational risk in vendor, subcontractor, and consultant agreements.

  • Address performance issues or contract disputes as necessary to protect company interests.

  • Partner with finance leadership on annual insurance renewals and other risk management initiatives.

Business Development

  • Support brand growth and client engagement through active participation in business development activities.

  • Assist in proposal generation, client presentations, and relationship management.

  • Monitor and verify client satisfaction levels across operational teams to ensure a consistently positive experience.

Qualifications

  • Minimum of 15 years of progressive experience in commercial construction management, including at least 5 years in a senior leadership capacity overseeing multiple teams or departments.

  • Strong knowledge of construction processes, building codes, safety standards, and industry best practices.

  • Proven success in leading and mentoring operational teams to achieve business goals.

  • Excellent organizational, communication, and problem-solving abilities.

  • Proficiency in Microsoft Office Suite, project scheduling software, and construction management platforms (e.g., Procore, Bluebeam, CMiC, or equivalent).

  • Ability to work independently while maintaining collaboration across departments and leadership levels.

  • Must possess a valid driver’s license and be willing to travel to project sites as needed throughout the region.

Location
Onalaska WI
Industry
Construction
Date Posted
10/14/2025