Director of Human Resources

Company Overview

We are a rapidly growing, Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout North Texas and Central Texas to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Job Overview

With limited and general direction, the Director of Human Resources acts as a business partner with the local management team to effectively manage the human resources function for assigned division(s) while maintaining compliance with industry regulatory agencies and company programs. In addition to employee relations, compliance, benefits, and compensation programs, this role is actively engaged with the implementation of strategic Human Resources initiatives.

Required Experience & Skills

• 8+ years recent experience in a similar role with 3+ years leading a team
• Experience in a similar industry or other where the workforce consists of field and office personnel
• Ability to impact and influence all levels of the company
• Excellent written and verbal communication skills.
• Bachelor’s Degree in Human Resources or closely related field
• Professional in Human Resources (PHR) certification – Preferred

Job Responsibilities

• Provides human resources advice and consultation to employees and management, to include coaching and counseling on performance management issues, conflict management, interpretation of employment policies and resolution.
• Implements, disseminates, and monitors company policies, programs and procedures in the areas of training, compensation, compliance, and benefits to attract, retain, and motivate employees.
• Oversees recording and maintenance of employee information, such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, disciplinary actions, and terminations/separations of employment.
• Monitors division compliance with federal, state, and local laws and regulations relating to equal employment opportunity, affirmative action, unemployment compensation and any other employment-related requirements.
• Assists in conducting and resolving investigations regarding employee complaints and concerns.
• Participates in local management staff meetings and assists with and influences personnel related decisions.
• Involved with coaching and counseling managers as it relates to performance management.
• Identifies training needs and/or gaps and develops training programs as appropriate. Also conducts training sessions, including but not limited to, new hire orientation, classroom training and additional leadership sessions.
• Performs or assists with necessary Human Resource related audits for specific locations.
• Implements succession planning and talent management plans to support leadership by identifying current talent and anticipating future needs.
• May oversee and direct the work of the other Human Resources staff or administrative staff members.
• Performs other job-related duties as assigned or apparent.

Working Hours/Days:

• Full time
• 40 hours

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.