Job Description

Global technology company based in Atlanta, Georgia is seeking a Director of Global Legal Operations that will have a direct leadership role for a multi-disciplinary team responsible for Financial Management, Change Management, Strategic Planning, Technology and External Resource Management within the company’s legal department. The day to day responsibilities of this position will include, but not be limited to the following:

  • day-to-day interaction with the GC to drive strategic operations and planning;
  • day-to-day department financial responsibility, including reporting, dashboarding, forecasting, and planning for all legal spend, across the company;
  • change management and continuous improvement of internal legal service delivery through innovations in process, analytics, and technology through identifying and implementing technology solutions to streamline and automate processes;
  • optimization of the company’s legal value chain through a comprehensive external legal vendor management program that includes all legal service providers;
  • optimization of the department’s internal and external labor resources through coordinated planning with the General Counsel regarding the mix and use of law firms, alternative providers, and temporary resources
  • And enhance communication and collaboration globally for department.


The Director of Global Legal Operations must have direct knowledge of and lead a multi-disciplinary team responsible for:

  • Financial Management: create, maintain, track, and report on an annual Plan, a monthly Forecast, and updates for both the department’s operations, and the company’s legal spend, by department/division - while maintaining proper controls, processes, and procedures that support this forecast;
  • Change Management: foster a sense of urgency and build a coalition of stakeholders in leading legal operations change initiatives inside the law department, in the enterprise at large, and throughout the company’s legal supply chain;
  • Strategic Planning: in collaboration with the LLT, create and recommend new objectives benefitting the department and optimal operations, as well as course corrections and/or maintenance on existing programs;
  • Technology: ensure company-wide tools are being fully utilized by the Law Department. Research, vet, implement, integrate, maintain, and optimize legal-specific toolsets from e-billing to artificial intelligence;
  • External Resource Management: optimize the legal value chain. Create a robust external resource management program integrating the department’s internal workflows with managed services, vendors, and law firms;


  • Bachelor’s Degree required, preferably in BUSINESS OR FINANCE;
  • 10+ years’ experience in operations, the legal market, or working with legal services;
  • 5+ years’ experience in legal operations;
  • Familiarity with SOX or other internal control framework;
  • Proven track record of making an impact, developing and executing on strategies and delivering superior results in both the short and long term;
  • Understanding of law firm or other similar professional services billing and pricing, and experience with alternative fee arrangements;
  • Understanding of litigation/transaction matter lifecycles;
  • Attention to detail with excellent time management and multitasking/prioritization abilities;
  • Technology-savvy, with proficiency in all Microsoft Office applications, especially Word and Excel; expertise with eBilling software (WK Passport, preferred);
  • Excellent interpersonal skills; comfortable dealing with all levels of our organization;
  • Excellent written and oral communication skills, with strong ability to communicate concisely with a wide variety of audiences, including senior management and key external stakeholders, and proven ability to engage, influence and align stakeholders;
  • Ability to create high quality presentation materials;
  • Consummate team player with excellent judgment;
  • May require limited domestic and international travel.

If you have the credentials, qualifications and experience for this position and would like to be considered, please send your resume and salary requirement to or click the link below to apply online:

Click here to apply online



Atlanta GA
Date Posted