Director, Telehealth Services - FILLED

Saint Francis Health System, a Catholic, not-for-profit health system wholly governed and operated in Tulsa, Oklahoma, has an outstanding opportunity for the newly created position of Director, Telehealth Services. Morgan Hunter HealthSearch has been retained to conduct this key search.

The health system is anchored by Saint Francis Hospital, a 1,112-bed tertiary center, which includes the region's only children's hospital and level IV neonatal intensive care unit, a 168-bed heart hospital and Tulsa's leading trauma and emergency center. Additional hospitals include Saint Francis Hospital South, Saint Francis Hospital Muskogee, Saint Francis Hospital Vinita and Laureate Psychiatric Clinic and Hospital.

Saint Francis employs more than 450 providers through Warren Clinic, which serves the region with more than 95 locations throughout eastern Oklahoma. Additionally, the system is a 50% owner of CommunityCare Oklahoma, a managed care organization.

In total, the organization has more than 10,000 employees, 1,000 physicians and 700 volunteers, making it the largest private employer in Tulsa County.

Opportunity: The director, reporting to the Vice President of Information Technology, is responsible for developing virtual services as a stand-alone department (currently is a part of the Institute for Emerging Technologies), including growing business and building the team. This position will support both current services and implementation of new services. The director will serve as an advisor and facilitator to providers, staff, and stakeholders and maintains relationships with customer partners and virtual care vendors. Responsibilities include development and implementation of workflows and processes, on-boarding providers and staff, training, overseeing the collection of success metrics, and coordinating day-to-day operations and ensuring a high-quality experience for patients and staff utilizing Saint Francis Virtual Services.

Candidate Profile: The ideal candidate is one who is currently involved with virtual services in a healthcare setting, such as e-visits, virtual urgent care visits, tele-behavioral health. Must be able to build relationships with physicians, have a business mindset, offer excellent communication and presentation skills, possess knowledge of EMR software (Epic preferred), work with all levels of the organization, and display leadership characteristics.

A Bachelor’s Degree in a health care field or business administration is required.

Location: Tulsa is the second-largest city in the state of Oklahoma and 47th-most populous city in the United States with a population of just over 400,000 and an MSA of over 1.2 million. Historically, a robust energy sector fueled Tulsa's economy; however, today the city has diversified and leading sectors include finance, aviation, telecommunications and technology. Two institutions of higher education within the city have sports teams at the NCAA Division I level, Oral Roberts University and the University of Tulsa.

Tulsa is situated on the Arkansas River between the Osage Hills and the foothills of the Ozark Mountains in northeast Oklahoma, a region of the state known as "Green Country". Considered the cultural and arts center of Oklahoma, Tulsa houses two art museums, full-time professional opera and ballet companies, and one of the nation's largest concentrations of art deco architecture. The city has been called one of America's most livable large cities by Partners for Livable Communities, Forbes, and Relocate America.