Morgan Consulting Resources, Inc. has been retained to conduct the search for the Director, Talent Acquisition for Inland Empire Health Plan. The role is based in Rancho Cucamonga, CA. A hybrid schedule is available allowing for three days in the office and two days working remotely.

About the Organization:

With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans and the largest not-for-profit Medicare-Medicaid plan in the country. In its 29th year, IEHP supports nearly 1.6 million members who are enrolled in Medicaid and has a growing network of over 8,000 providers and nearly 4,000 Team Members (Employees). Through dynamic partnerships, award-winning service, and a tradition of quality care, IEHP is fully committed to its Mission, Vision, and Values.

IEHP has consistently achieved outstanding employee engagement scores from their 4,000+ Team Members and was most recently recognized and awarded the designation of ‘Great Place to Work’ for a third year in a row! For details regarding IEHP, please visit: iehp.org.

About the Position:

Reporting to the Chief People Officer, the Director of Talent Acquisition is a cross-functional, highly collaborative role, overseeing the Talent Acquisition team. The Director upholds IEHP’s Mission, Vision, and Values by growing and developing a comprehensive and candidate-centric talent function serving all levels of IEHP with a focus on talent sourcing and acquisition, in order to build an effective and inspired workforce.

The Director of Talent Acquisition is responsible for leading, administering, and optimizing the Talent Acquisition program, focused on meeting the growing needs of IEHP. This includes the managing and providing of services and best practices related to sourcing, recruitment, applicant tracking, selection, offer negotiation, hiring, and onboarding.

Responsibilities:

• Design, implement, and maintain the appropriate structure, processes, tools, communication, systems, coaching, and training necessary to scale and support a world-class Talent Acquisition team.
• Lead the research, development, implementation, and refinement of strategy and best practices to optimize IEHP’s overall Talent Acquisition function and enable IEHP to achieve its present and future hiring goals.
• Cultivate, elevate, network with, and influence strong relationships with internal and external leaders, community partners, and industry subject matter experts to further IEHP’s Talent Acquisition objectives.
• Remain informed with a thorough understanding of current and future hiring needs and priorities in order to translate them into practical talent acquisition strategies.
• Collaborate with internal partners to inform and implement employer branding strategies to refine and promote IEHP’s employee value proposition as the organization evolves.
• Champion the implementation of approaches that improve Talent Acquisition processes, tools, communications, and outcomes. Promote an environment of creativity, inclusivity, and innovation focused on useable Talent Acquisition improvements, as well as breakthroughs that supports IEHP’s mission and furthers its vision.
• Serve as primary Talent Acquisition consultant to all members of the Executive team to drive talent acquisition excellence across the organization.
• Professionally represent IEHP Talent Acquisition as a Brand Ambassador at public, private and/or IEHP sponsored networking and industry events, career fairs, conferences, and related workshops, both on and off-site.
• Enhance alignment and synergy between HR, IT, Facilities, and L&D to ensure a smooth and successful best-in-class onboarding experience for every new hire, every time.

The ideal candidate will bring demonstrated experience leading a high-performing talent acquisition function, with a strong emphasis on collaboration, positivity and compassion. Health plan experience is preferred, along with a member-centric, transformation-oriented mindset.

This individual will demonstrate a leadership approach that values partnership and collaboration with the ability to build solution-focused relationships with business leaders and work effectively across HR functions. The Director will possess a strong command of talent acquisition metrics and a proven ability to develop and advance the organization’s talent brand.

Experience Requirements:

• Seven plus (7+) years of hands-on full cycle recruiting and sourcing experience across a wide range of disciplines.
• Five plus (5+) years of leading a Human Resources and/or Talent Acquisition team.
• Strong management experience with a successful track record of building, inspiring and managing a Talent Acquisition team.
• Experience with various HR databases, Applicant Tracking Systems (ATS) and Customer Relationship Management Systems (CRMs).
• Experience leading in a fast-paced environment utilizing flexible leadership approaches and styles.
• Experience contacting high-potential prospects through media/non-media platforms, including comfortability with targeted cold calling.
• Experience developing collaborative internal relationships across multiple departments and levels.
• Experience in building, cultivating, engaging with, and sustaining a meaningful professional network of industry experts and community partners.
• Proven success working in a high-volume performance-driven environment.

Educational Requirements:

• Bachelor’s degree in Marketing, Human Resources, Business, or related field from an accredited institution required.
• In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above.
• Master’s degree in related field from an accredited institution preferred.

Required Certification: SHRM/HRCI Professional HR Certification required; AIRS Recruiter Academy preferred.

Salary range: A reasonable starting salary expectation is between $169,312.00-$232,793.60, based upon related/relevant experience and internal equity.

Meaningful Interest Points About Rancho Cucamonga:

Rancho Cucamonga has all the amenities and qualities that make for a family-friendly city. The public schools in the city are performing slightly above the national average. In fact, the average test score here is 2% higher than the national average and the student-teacher ratio is 23:1. And in 2018, this city was part of the happiest towns to live in the United States. This is a result of its wellbeing, community and environment, and income and employment. The city continues to excel over the years. For example, in 2020, the national civic league named it one of the Ten All-America cities due to its efforts and improvements in healthcare and wellbeing.

The centralized location of the town is one of the best perks, no matter where you are heading out to! From Rancho Cucamonga, you can get to San Diego in less than two hours, Palms Springs in just slightly above an hour, and Los Angeles in only 45 minutes by car. The town isn’t only close to major cities, but you can easily access beaches and mountains from here.

If you or someone you know has the qualifications for this role, I would love to set up a time to talk. Thank you so much for your time.

Lisa Coyne, Principal
Morgan Consulting Resources, Inc.
lisa@morganconsulting.com


ADDITIONAL JOB DETAILS:

Additional Duties and Responsibilities:

• Drive equitable inclusion efforts to ensure IEHP is employing qualified and diverse talent while maintaining an exceptional candidate experience for every candidate, every time.
• Maintain responsibility for all legal and regulatory compliance of recruiting policies and practices.
• Perform any other duties as required to ensure Health Plan operations and department business needs are successful.

Knowledge: Deep understanding and ability to use data to drive performance, find efficiencies and diagnose issues within processes and teams. Familiarity with enterprise-wide Talent Acquisition processes, and experience working in a result measured environment. Possesses a strong equity lens, with a focus on equitable decision-making.

Skills: Strong communicator, collaborative mentality, and natural influencing skills. Strong organizational skills. Must have strong critical thinking, verbal, and written communication skills. Skilled at establishing quick and meaningful connections with others. Exceptional communication and interpersonal skills with a demonstrated ability to communicate effectively across various levels. Strong communicator, collaborative mentality, and natural influencing skills.

Abilities: High attention to detail and accuracy. Exceptional follow-through to track all outstanding tasks and ensure these are completed timely. Results-oriented. Ability to maintain relentlessly high standards and to meet deadlines. A natural networker and influencer. Ability to work both independently and with a team. Able to work within a highly dynamic culture, comfortable with ambiguity and rapidly shifting priorities. Innovative mind-set with a focus on streamlining processes and enhancing best practices. Highly organized, detail-oriented, and able to meet tight deadlines. Ability to work with individuals from all backgrounds to achieve goals. Able to maintain confidential information.

Details