Director Store Facilities

Job Title
Director Store Facilities

Bay Area


Job Type
Full-Time Regular

Our client is a multi-billion-dollar, Fortune 500 company headquartered in Northern, California, with a large portfolio of store locations.

Our client is a multi-billion-dollar, Fortune 500 company headquartered in Northern, California, with a large portfolio of store locations.

Support the VP, Store Facilities in providing facility services to all stores for assigned responsibilities. Direct staff and vendor network in the planning and provision of timely, cost effective repairs, emergency response and capital projects. This role will be engaged in the strategic development of the department, including but not limited to operational and systems enhancements, 3rd party software opportunities, vendor identification, service programs and preventative maintenance program development. The Director will analyze historical information, recommend and implement improvements to the department in all areas including staffing and organization, risk assessment, vendor selection, proper SLAs and NTE values, as well as prudent disaster recovery pre-planning processes. The Director will develop the technical and managerial skills of the team and provide a leadership role improving the overall performance of the department. This role interacts closely with many departments throughout the organization in the delivery of Facilities services and improvements to the department.


  • Provide leadership to direct and subordinate reports in support of departmental goals and objectives; responsible for developing the technical and managerial skills of the team.
  • Drive team performance through the development of meaningful reporting metrics, training, coaching and engagement in the provision of cost effective and timely completion all store facilities issues and projects.

Vendor Management

  • Lead vendor relationships in identifying new vendors, price and performance negotiation, SLA compliance and overall effectiveness; drive strong vendor performance resulting in timely and cost-effective repairs.
  • Actively identify new vendors and engage through trade shows and other forums.
  • Establish positive working relationships, effective procurement practices, performance evaluation and industry awareness.
  • Represent company in the Facilities vendor community; take leadership role to ensure vendors support the company brand and perform in accord with the companies ethical and business conduct guidelines.
  • Ensure compliance with all regulatory guidelines, company policies and procedures.

Short & Long-Term Planning

  • Accurately plan, forecast, execute and track all assigned expense and capital programs. Provide clear and accurate reporting of all programs and projects.
  • Prepare assigned budgets, performance and expense analyses, project justification and program analysis; and develop effective periodic and ad hoc reporting as necessary.
  • Develop, plan and execute proactive and manageable, preventative maintenance, monitoring, and replacement programs for all assigned areas and assets.
  • Develop disaster recovery preparedness processes, procedures and vendor network to ensure department can respond effectively to emergency situations throughout the fleet.
  • Take leadership role in identifying and implementing new technology solutions to improve the operational performance of the department, improve asset and systems monitoring and diagnostics.


  • 10 years of multi-site retail facility management including all related trades.
  • 5 years of experience with EMS systems and/or Waste Management.
  • Bachelor’s degree, preferably in related field, or significant industry certifications.
  • Affiliations with facilities industry trade organizations.
  • Supervisory experience of direct and secondary levels of management.
  • Experience with Computerized Maintenance Management Systems (CMMS)
  • Ability to read and analyze architectural blueprints, technical drawings and specifications


  • Manager, Store Facilities
  • Senior Coordinator, Store Facilities
  • Coordinator, Store Facilities


  • Job requires ability to work in an office environment, primarily on a computer.
  • Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
  • Consistent timeliness and regular attendance.
  • Vision requirements: Ability to see information in print and/or electronically.
  • Domestic travel as needed.

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