Director, Patient Financial Services
Director, Patient Financial Services
Reporting to the Vice President of Revenue Cycle, this leader will provide strategic and operational oversight for all Patient Financial Services functions while driving improvements in revenue cycle performance, team engagement, and operational excellence. This is a highly visible leadership opportunity with the chance to make a significant impact and help prepare the organization for its planned EPIC EHR implementation.
Opportunity Highlights
- Growing 300+ bed independent, non-profit regional medical center
- Reports directly to the Vice President of Revenue Cycle
- Competitive compensation up to $170,000 plus annual bonus
- Relocation assistance available
- Lead a team of 40+ FTEs, including a team of five supervisors
- Highly visible leadership role with executive exposure
Position Summary
The Director of Patient Financial Services is responsible for the leadership and oversight of all Patient Financial Services operations, including billing, patient accounting, collections, insurance follow-up, denials management, and accounts receivable.
This leader will partner with executive leadership to improve key revenue cycle metrics, develop a high-performing team, and implement operational best practices.
Qualifications
- Bachelor's degree required; Master's preferred
- EPIC experience is required in an acute care hospital
- 8+ years of progressive Patient Financial Services experience
- 3+ years of leadership experience within an acute care hospital
- Strong knowledge of hospital billing, patient accounting, denials management, reimbursement, and revenue cycle operations
- Proven success improving KPIs, cash collections, A/R performance, and operational efficiency
- Strong leadership, communication, and change management skills
Compensation & Benefits
- Salary: Up to $170,000, dependent on experience
- Annual Director bonus incentive
- Relocation assistance is available
- Comprehensive benefits package including a generous PTO program, 401k matching plan, choice of medical plans, tuition reimbursement, HSA/FSA and more!
About the Community
Enjoy all that Middle Tennessee has to offer, including no state income tax, affordable housing, excellent schools, beautiful lakes and mountains, and convenient access to Nashville, Knoxville, and Chattanooga.
Contact Information
Jill Jarufe jill@np-hc.com (972) 318-9803Please submit your most recent resume and application prior to contacting a member of our team for additional details about the specific position you are interested in.