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Director, Labor and Employee Relations
MARTA, Atlanta, Georgia
JOB SUMMARY: The Director of Labor and Employee Relations is directly responsible for day-to-day activities related to the integrated functions of the Authority’s labor and employee relations programs and practices. Leads a team of professional staff who provide expertise and guidance to management on labor and employee relations initiatives that accomplish the work. Oversees and ensures that all labor relations activities adhere with the specified terms of the collective bargaining agreement between MARTA and Amalgamated Transit Union, Local 732. Develops, implements, and administers programs designed to limit and resolve labor and employee relations conflicts, complaints, and non-Title VII complaints. Responsible for the development of policies, procedures, and guidelines that govern improvements in MARTA’s employee relations and organizational development programs. Directs the design of Labor and Employee Relations training, informational sessions, and provide day-to-day guidance to managers and supervisors. Using dispute resolution processes, conducts focus group sessions, analyzes issues involved, and makes decisions/recommendations to resolve disputes in accordance with policies and federal and state laws.
He/She will directly oversee and manages the establishment of labor strategies and spearheads all activities related to labor negotiations. Serves as MARTA’s chief negotiator and/or liaison during collective bargaining. Oversees all other aspects of labor/employee relations providing specific expertise in areas including but not limited to contract administration/interpretation, conflict/grievance resolution, and arbitration process. The Director of Labor and Employee Relations serves as a key member of the Human Resources team ensuring that all labor and employee relations programs, policies and practices adequately support the needs of the Authority and the HR/Business Strategy. This position develops and implements appropriate programs to limit sources of conflict for a workforce consisting of approximately 3,000 represented employees (represented by the ATU, Local 732) and approximately 1,500 non-represented employees.
- Directly responsible for day-to-day activities related to the integrated functions of the Authority’s labor and employee relations programs and employee relations programs and practices.
- Develops, implements and administers programs designed to limit and resolve labor and employee relations conflicts, complaints, and non-Title VII complaints using a variety of conciliation/mediation methods and resources in a fair, equitable and consistent manner.
- Advises and counsels management and union officials regarding labor/personnel policies and practices, grievances, conflicts, performance disputes and interpretation of the union labor agreement.
- Oversees all other aspects of labor/employee relations providing specific expertise in areas including but not limited to: contract administration/interpretation, conflict/grievance resolution, and arbitration process.
- Develops and implements the Authority’s vision for labor and employee relations practices including: the collective bargaining process; establishment of labor strategies; contract negotiations and administration; grievance processing/resolution; arbitration process and conflict resolution.
- Directly oversees and manages the establishment of labor strategies and spearheads all activities related to labor negotiations.
- Serves as MARTA’s chief negotiator and chairperson of the management negotiating team during union contract negotiations and/or collective bargaining efforts.
- Responsible for the development of policies, procedures, and guidelines that govern improvements in MARTA’s employee relations and organizational development
- Provides employee relations training, informational sessions, and day-to-day guidance to managers and supervisors.
- Uses dispute resolution processes, conducts focus group sessions, analyzes issues involved, and makes decisions/recommendations to resolve disputes in accordance with policies and federal and state laws.
- Works with the Department of Finance to determine the financial impact of union and/or management’s proposed recommendations during contract negotiations.
- Provides contract interpretation and labor relations policy direction, advice and expertise to management and union officials.
- Develops, implements and coordinates labor relations policy and procedure recommendations and updates in conjunction with the Assistant General Manager – HR.
- Prepares, summarizes, and/or makes recommendations regarding labor/employee relations policies, procedures, and philosophies as well as management position on specific issues in negotiation/collective bargaining and ongoing contract administration.
- Monitors and updates work rules and discipline codes for the represented union.
- May conduct and/or coordinate grievance hearings making arrangements for appropriate managerial representation.
- Serves on represented and non-represented pension committees and negotiates union pension changes.
- May assist management in the preparation for hearings; prepares briefs for arbitration cases or represents the Authority in arbitration hearings.
- Supervises five professional Interviews, hires, and develops subordinate personnel; sets standards and evaluates performance of employees; provides feedback, coaches, disciplines, and discharges as appropriate.
- Take every reasonable precaution given the circumstances to ensure the protection of employees, patrons, and members of the Identify and inform employees of hazards in the workplace.
- Determines safe work methods and ensures that employees are notified of new and modified methods.
- Ensures that employees are trained on safety policies and Ensures that employees follow procedures.
EXPERIENCE REQUIRED – the successful candidate must have:
- Eight years of progressively responsible experience with at least four years of management experience within a unionized environment with demonstrated experience in contract negotiations, employee relations and/or conflict resolution.
- Extensive knowledge of labor law and collective Transit industry experience highly desirable.
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Able to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PERSONAL ATTRIBUTES AND SKILLS:
- Ability to write speeches and articles for publication that conform to prescribed style and format.
- Effectively present information to top management, public groups, and/or boards of directors.
- Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Bachelor’s Degree in Human Resources, Business Administration, Industrial Relations, Industrial Management, Behavioral Science or a closely related field required. In lieu of a degree, directly related job experience or any combination of relevant training and experience may be substituted on a year-for-year basis. Certifications in alternative dispute resolution, mediation, conciliation and negotiation highly desired.
All offers of employment are contingent upon successful completion of background check.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is ordinarily performed in a standard office environment.
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
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