Job Description



We are seeking a Director, HR Business Partner to join our Benefits Solutions team in Mississauga.

We are in the people business, dedicated to helping Canadian companies and their valued employees. At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians.

Reporting to the Chief People Officer, this position will also have a dotted line relationship with the Benefit Solutions General Manager. The Director, HR Business Partner will serve as a strategic advisor and advocate for the client segment ensuring that People Corporation HR policies, programs, and services directly contribute to the client segments strategic deliverables.

The Director, HR Business Partner will:

  • Act as a strategic business partner to senior business leaders of the client segment to support the design, build, and execution of client segment people strategies that drive business performance and assist with employee engagement/retention.
  • Take a “hands-on” approach working within the business alongside business leaders and staff on a wide range of HR best practice, programs, and activities including, but not limited to; employee relations, performance management, succession planning, organizational design, employee development, and culture.
  • Foster a relationship with staff throughout the division and support day to day HR related activities within the division.
  • Empower and coach client segment leaders through specifically designed programs to utilize diverse leadership techniques to deliver people led strategies: performance management/talent evaluation, conflict resolution, team building, employee development, roles and responsibility, individual and team accountability, resource planning, and others.
  • Ensure all HR processes are well-organized and adhered to, including frequent reviews, year-end processes, and KPI development.
  • Work with HR peers to ensure HR processes are fast, responsive, effective, and well planned to meet client segment needs through clearly articulated processes with defined response & resolution measures.
  • Oversee successful implementation of significant PC HR transformation projects, including compensation systems and human resource information systems within the client segment.
  • Take a lead role in the execution of HR integration activities related to unique journey maps for both new and legacy acquisitions within the client segment.
  • Participate on behalf of the client segment in the development of, and approve periodic updates to organization-wide policies, procedures, and manuals, and develop sound practices to ensure such practices are consistently followed.
  • Provide pro-active human resources legal and legislative compliance leadership through expertise and extensive up to date knowledge and guide business leaders through a complex rapidly changing legislative environment.
  • Provide support on the research, design, and development of HR initiatives in support of advancing HR effectiveness and organizational development activities by using expert knowledge of business requirements.
  • Develop dashboards and data reporting to showcase the effectiveness of HR practices and service delivery. Report on strategic metrics to identify strengths, gaps, and support the design and implementation of HR initiatives.
  • Provide coaching and advice to leaders on sensitive/high-level employee issues. Work with internal legal counsel to optimally resolve high risk litigation exposure.
  • Substantively contribute to the development of the wider HR strategy and work closely with HR peers to ensure cohesive and coordinated enterprise roadmap.
  • Remain up to date on market knowledge, trends, and any legislative changes in relation to HR best practice.
  • Act as the client segment lead for HCM configuration, testing, training support, and updates related to core HR Modules.
  • Responsible for the early identification and resolution of major and minor issues including non-routine situations that could impact service delivery, programs, systems and/or processes.
  • Advocate and champion the HR operating model within client segments.

To be successful as the Director, HR Business Partner you will need:

  • Minimum of 10 years of progressive HR experience with strong experience as a HR Business Partner to multiple lines of business within an organization
  • Post-secondary education in Human Resources, Business, or a related discipline; or an equivalent combination of education, training, and experience, is preferred.
  • Proven ability to succeed in an innovative, service-oriented environment with multiple office locations.
  • Extensive experience partnering with leaders in a business line or function playing a key role in accelerating business results and supporting strategy delivery
  • Proven ability to translate business needs into HR plans and programs that help support business objectives.
  • Ability to quickly learn the business and lead with data and insights to drive talent and organizational decisions that positively impact business outcomes.
  • Proven experience in influencing and leading transformational change
  • Experience in building organization and talent plans to identify and execute against current and future talent needs
  • Broad HR knowledge in key domain areas such as employee relations, talent, workforce planning etc.
  • Strong leadership, communication, and interpersonal skills required with demonstrated ability to work collaboratively with peers and build credibility and relationships with internal customers
  • Knowledge and experience in HR best practice combined with demonstrated ability to bring new ideas to improve current practices and processes
  • Experience in fostering healthy culture and engagement having built and executed programs that enhance employee experience.
  • Strong history of resolving employee relations and employment law/compliance issues.
  • Effectively envision, develop, and implement innovative strategies to address competitive, complex business issues.
  • Capability to be thorough and analytical, with the ability to build business cases, draw meaningful findings from large data, and develop actions with impactful results by utilizing Microsoft Office Suite.
  • Strong critical thinking and written and verbal communication skills.
  • An ability to be confident and self-assured; comfortable challenging the status quo and will push back in an appropriate manner, if required.
  • Aptitude to be unafraid of ambiguity, ability to pivot as needed and able to juggle multiple priorities in a fast-paced environment.

All-star candidates will have:

  • CPHR or similar designation preferred.
  • Experience with a variety of technologies including HRIS systems.
  • Extensive experience with Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
  • In-depth knowledge of Canadian Federal and Provincial Employment/Labour/Human Rights legislation
  • Ability to work in office, and travel within ON and Canada as required.

What's in it for you:

  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

Details

Location
Mississauga, ON