Practice Area
Healthcare IT
Region
Anywhere
Location
Remote
Company Location
Austin TX
Position Id
48069

Director, Growth Operations & Strategy

Job Description
Client Summary:
  • Specialized AI tools designed specifically for healthcare workflows
  • Helps healthcare teams interpret and organize unstructured information like notes, claims, and documents
  • Reduces manual work and improves decision-making efficiency across clinical and administrative tasks
  • Supports organizations such as health insurers, providers, and medical research groups
  • Demonstrated impact on care management speed, error reduction, and compliance reporting
  • Tailored to understand complex medical language and systems
  • Enables faster, more accurate reviews and operational performance without generic AI limitations

Position Responsibilities:
  • Sales Enablement & Deal Desk
    • Establish and lead Deal Desk as the hub for deal structuring, pricing, contracting, and execution.
    • Build and own playbooks for RFP responses, proposals, and enterprise deal execution.
    • Partner with Sales to develop compelling business cases and ROI models for customers.
    • Coordinate cross-functional input (Sales, Delivery, Product, Customer Success, Legal, Finance) to deliver fast, high-quality deal responses.
    • Own HubSpot CRM—ensure adoption, accuracy, automation, and pipeline visibility.
    • Identify and remove friction in the sales cycle to maximize pipeline efficiency and improve velocity.
  • Operating Model & Cadence
    • Design and run the Growth operating rhythm—forums, cadences, and decision-making structures that align leadership around goals and blockers.
    • Translate Growth priorities into clear execution across Sales, Customer Success, Delivery, Product, and the Executive Team.
    • Build dashboards and reporting that provide real-time visibility into forecast accuracy, revenue health, and pipeline performance.
  • Growth Strategy & Insights
    • Proactively surface trends, risks, and opportunities to leadership.
    • Develop frameworks and playbooks that scale enterprise account execution.
    • Ensure field insights are captured and turned into actionable priorities for Product and Delivery.
  • Cross-Functional Leadership
    • Act as the Growth voice in leadership forums, ensuring customer and market insights shape strategy.
    • Partner with Sales, Customer Success, Delivery, Product, and the Executive Team to ensure industry-leading delivery at scale.
    • Drive clarity, alignment, and accountability across functions.
Experience & Skills:
Required Experience and Qualifications:
  • 8+ years in Growth Ops, Sales Ops, Sales Enablement, or Strategy roles, ideally in B2B SaaS, healthtech, or enterprise AI.
  • Proven ability to build and scale GTM operating models.
  • Deep experience with HubSpot CRM (or similar), including reporting, automation, and workflow design.
  • Demonstrated experience leading Deal Desk functions: RFP management, business case development, pricing/contracting frameworks.
  • Analytical: Skilled at diagnosing bottlenecks and building frameworks to solve them.
  • Strategic: Able to zoom out to see the big picture while executing on critical details.
  • Communicator: Clear, confident, and persuasive across exec teams and operators.
  • Culture Fit: Full-stack ownership, clarity in chaos, urgency with precision, and final-mile execution.

Preferred Experience and Qualifications:
  • Experience in healthcare SaaS, AI, or data-driven platforms.
  • Prior leadership of enterprise sales enablement or Deal Desk functions in scaling organizations.

Compensation $190k-$210k
  • 100% employer-paid health, vision, and dental insurance
  • Retirement plans (401k), disability insurance, employee assistance programs