Director Coding Operations - Physician Services

Director Coding Operations - Physician Services

Location: Remote

Hours: Monday - Friday, 8:00 am - 4:30 pm.

Status: Full-time, benefit-eligible

Benefits: Nationwide plans for health, dental, vision, life Insurance, STD, LTD, accident insurance, critical illness, hospital indemnity, ID theft, travel insurance, and 401(k). Our benefit coverage begins the first of the month following your hire date.

Find out more about our culture and benefits at: https://strivanthealth.com/careers/

Strivant Health is a fast-growing Medical Billing/Revenue Cycle Management company. We partner with physician practices to improve revenue cycle operations by optimizing people, processes, and technology. We provide Coding, Medical Billing, AR Follow-up Collections, Call Centers, Cash Applications, Patient Access, Authorizations, Credentialing, and Analytics designed to maximize our provider clients’ revenue. This allows our client providers to stay focused on the practice of medicine rather than the business of medicine. We have worked with over 10,000 providers representing 32+ specialties and over 30+ technology platforms in our 20+ years of business.

Position Summary
At Strivant Health, we take pride in delivering exceptional accuracy and efficiency in physician revenue cycle management. The Director of Coding Operations is a key member of Strivant Health’s leadership team, responsible for directing all aspects of our coding service lines. This role plays a pivotal part in ensuring coding accuracy, optimizing reimbursement, and delivering high-quality outcomes aligned with client expectations and compliance requirements.

You will oversee service line strategy, staffing, performance, and compliance while building strong relationships with clients and internal stakeholders. Your leadership will directly influence revenue performance, operational integrity, and overall service excellence. This position is more than just coding and quality reviews — it’s about making a real difference in the revenue cycle health of our physician clients. You'll ensure correct coding and quality and help identify trends to reduce denials, which creates a stronger bottom line for our healthcare partners.

If you have a keen eye for detail, love solving problems, and enjoy working in a fast-paced, high-volume environment, this is the perfect opportunity for you!

What You’ll Do – Your Impact Matters

Operational Leadership

• Lead, scale, and optimize coding operations across multiple specialties to ensure consistent SLA compliance, exceptional accuracy, and outstanding productivity.
• Forecast and manage staffing plans to align with client volumes and business growth while maintaining engagement and performance standards.
• Design and implement controls, policies, and procedures that strengthen coding integrity and internal compliance.
• Analyze audit trends and drive corrective action plans that reduce risk and improve net revenue.
• Monitor team productivity and quality (goal of 95%+ accuracy), identifying and resolving trends that impact client reimbursements.
• Conducts coding, quality audits, or other work to meet client SLA deliverables, as needed.
• Ensure adherence to CMS, AMA, AHIMA, and AAPC ethical standards and regulatory guidelines.
• Collaborate with leadership on tactical plans, budgeting, and client-specific strategies to drive top-line growth and service excellence.
• Recommend and implement process innovations that support scalable operations and improve client outcomes.
• Proactively identify risks, opportunities, and operational enhancements through metrics, data analysis, and performance reporting.
• Team Development & Engagement.
• Recruit, mentor, and develop a highly skilled coding team with a focus on accountability, performance, and career growth.
• Foster a culture of continuous learning, professional development, and operational excellence.
• Lead cross-functional communication and serve as a strategic liaison between Strivant and client partners.
• Serve as the primary contact for coding-related matters with client stakeholders, ensuring transparency, alignment, and proactive issue resolution.
• Build trusted partnerships across internal departments, including Revenue Cycle, Quality, Clinical, and IT, to ensure integrated service delivery.

What You Bring

• Associate's degree in Health Administration, Health Information Management, Business, Finance, or related field (or equivalent experience). Bachelor's degree preferred.
• 5+ years of progressive professional fee, multispecialty coding leadership/management level experience, including team oversight and client-facing delivery.
• A minimum of 2 years of Wound Care coding specialty experience, specifically involving substitute skin grafting.
• Willingness to join the team to code, conduct quality audits, or perform other work to meet client SLA deliverables, as needed.
• Active AAPC or AHIMA certification (CPC, CCS, CCS-P, or equivalent) required
• Strong knowledge of ICD-10, CPT-4, HCPCS, and relevant federal payer guidelines
• Demonstrated experience driving performance improvements, leading audit resolution efforts, and managing coding operations for physician and facility-based services
• Experience with multiple EMRs and medical billing systems are strongly preferred
• Proven track record of influencing revenue outcomes through effective leadership and operational controls
• Excellent communication, analytical, and organizational skills with a focus on measurable impact

Why Join Us?

At Strivant, your work directly impacts the healthcare organizations we support and the patients they serve. As a strategic leader, you will help shape best-in-class revenue cycle practices while working with a collaborative, forward-thinking team. We value innovation accountability, and a culture of continuous improvement because we know that strong coding operations are the backbone of revenue cycle success.

• Make a Real Impact – Your work and your team's work directly influence the revenue cycle health for healthcare providers.
• A Culture of Excellence – We value accuracy, innovation, and teamwork.
• A Supportive Team – Work with like-minded professionals who understand the complexities of revenue cycle management.
• Opportunities to drive change and improve processes for greater efficiency.

Find out more about our culture and benefits at: https://strivanthealth.com/careers/

We are looking forward to reviewing your resume!