Digital Project Coordinator - JP3588

Position Id
Toronto ON
Job Type
Contract Full-Time

Position: Digital Project Coordinator - JP3588

Duration: 9 months

Location: Downtown Toronto

Job Description:

  • Our growing team is seeking a highly organized and detail-oriented Digital Project Coordinator to join our Digital Experience team as we work on a complex modernization of many of our customer-facing websites.
  • You will work in a highly collaborative role working with our UX Design, Content, Business and Technology teams to ensure the timely and accurate delivery of assets, while operating in a culture of teamwork, transparency and integrity.
  • You enjoy solving complex business problems by creating smart, intuitive, and human-centered experiences.
  • Coordinating and managing projects excites you and you are able to motivate teams to reach their potential.
  • Previous experience working with digital teams on large-scale, complex web projects is a must.

Key Accountabilities

  • Work with a high degree of autonomy and self-sufficiency to build project delivery plans for the delivery of UX artefacts, design assets and content
  • Coordinate day-to-day project tasks with design and technology teams
  • Ensure on-time, in-scope and quality deliverables
  • Proactively and independently look to solve problems and identify opportunities for improvement
  • Provide status reporting to internal and external stakeholders
  • Support the broader team in understanding and interpreting our business challenges and goals
  • Assist in coordinating (and participate in) activities such as user experience workshops and research programs
  • Develop and maintain effective client and team relationships
  • Provide support, coaching and motivation and inspiration
  • Work closely with the larger project team to ensure ongoing communication and clear documentation for project alignment
  • Act as a champion of the delivery process and procedures.
  • Contribute to the overall UX team processes and procedures beyond the specifics of the assigned project

You’ll need to have:

  • 5+ years industry experience in digital project management or production, preferably in agency or large enterprise environments
  • Demonstrable experience planning, managing and delivering design and technology projects within a fixed budget and schedule
  • Expert knowledge of:
  • different project methodologies including Agile, waterfall and iterative
  • web technologies and content-management systems
  • human-centred design/user experience and content activities, processes and deliverables
  • Experience in design and technology project definition, analysis, and scope determination

and you should also have these attributes:

  • Exceptional communication, time management, interpersonal and problem-solving skills
  • An impeccable eye for detail
  • Assertive and proactive, can anticipate and manage risk.
  • Affinity for technology and latest technological initiatives and applications
  • A demonstrable passion for and understanding of great user experiences and technology trends
  • Excellent writing competency and communication skills
  • Self-motivated and self-sufficient individual with a desire to do their best every day
  • Ability to work in a team environment and independently

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