Position Id
Toronto ON
Job Type
Contract Full-Time

Position: Digital Accessibility Specialist x 2 positions

Duration: 6 months with potential extension

Location: Remote for now and later Downtown Toronto

Role description

The Digital Accessibility Specialist will join bank’s Digital Accessibility team as an accessibility coach to guide product teams to create web and mobile applications which meet bank’s accessibility standards and meet the needs of our customer with disabilities. In this role you will mentor and support designers, writers, developers and quality engineers (among others) with accessibility best practices from early concept design through launch. This is not a testing role, but you will draw on your extensive experience in accessibility test tools, assistive technology and methods as you mentor quality engineers and developers in best practices. You will guide teams on the root cause and potential fixes for accessibility issues and be able to explain the user impact and severity of issues. In addition to coaching product teams you will also help build and maintain accessibility guides, resources and training materials.

Responsibilities & Accountabilities:

  • Coach and mentor digital product teams to meet accessibility standards and to follow best practices.
  • Support interaction designers, visual designers, copy writers to implement best practices and identify potential accessibility issues in artefacts they produce.
  • Support web and mobile applications developers to build accessible interfaces using best practices, and accessibility tools including syntax checkers and assistive technology.
  • Triage issues with QA and provide QA/QE with support.
  • Contribute to self-serve resources (e.g. tip sheets, guides, patterns library) which the accessibility team maintains for digital practitioners.
  • Create role-based accessibility learning paths, workflows & training
  • Foster a culture of accessibility & inclusion

Must Haves:

  • Knowledge of automated scanning tool, e.g AXE must have
  • Minimum 3 years digital accessibility experience and 1 year as an accessibility specialist as a full-time coach/Subject Matter Expert (SME)
  • Comprehensive knowledge of Web Content Accessibility Guidelines (WCAG) and related techniques for web, mobile and documentation.
  • Demonstrated understanding of how accessibility requirements or best practices enable or improve access to digital content for People with Disabilities.
  • Proficiency with multiple assistive technologies, including desktop and mobile screen readers. Knowledge of at least ne of them such as JAWS, Voiceover for iOS or TalkBack.
  • Knowledge of semantic HTML and coding techniques related to WCAG.
  • Ability to coach and train designers, developers and QA engineers
  • Experience with Quality Assurance defect triage and assigning severity and priority.
  • Ability to propose technical solutions for accessibility issues, including code samples.
  • Effective communicator. Able to summarize and explain digital accessibility topics to non-specialists.

Nice to Haves:

  • Experience interpreting automated accessibility syntax scans.
  • Front end languages, like HTML, CSS, Angular
  • Knowledge of WAI-ARIA, including best practices and patterns.

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