Job Description

Our client is recruiting Desktop Engineers to help service their growing customer base and help them solve technical problems.

The job purpose includes management of end-user computing devices e.g., desktops, thin clients, laptops, printers, scanners, MFP’s and assist in diagnosing, troubleshooting, and implementing corrective and preventive actions or steps for resolution for end user devices.

Duties:
  • Desktop / laptop reimaging when required and resolve end-user issues
  • Ensure end user machines are compliant against identified controls
  • Support staff should be skilled to get on call with clients, business, and OEMs for technical support
  • Take ownership of all the single user incidents, keep the - tickets updated till those are resolved
  • Install keyboard, mouse, and re-install any existing peripherals
  • Connect the system to a properly terminated network connection
  • Check for proper boot-up procedure
  • Check for proper operation of system as per standard checklist
  • Configure the desktop/laptop (network settings, e-mail client) as per standard checklist
  • Print a test page to each network printer where applicable
Minimum qualifications:
  • Good written and verbal communication in English
  • Good Basic Technical Knowledge on Desktops/Laptops
  • Customer Centric approach
  • Basic Business Etiquette
  • Understanding of Incident Management processes
Requirements:
  • Min 12 months of Experience
  • Minimum one relevant certification such as A+ / Comp-TIA
Salary between:
  • R7,000 – R10,000 per month based on experience

Working Hours:
  • 24/7 rotational shifts

Starting date - Immediately

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202157 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za


Details

Employee Type
Full-Time Regular
Location
Cape Town Western Cape
Min Salary
0.00 ZAR
Max Salary
0.00 ZAR