If you’re passionate about driving customer value, love creating long-term client partnerships, and have a strategic mindset—this could be your next big move. This is your opportunity to manage a portfolio of high-value, global clients and truly shape how a business delivers customer success.

In this role, you’ll:

  • Lead client success for a portfolio of strategic accounts, acting as a trusted advisor to senior stakeholders
  • Build deep internal networks within client organizations to identify value-creation opportunities
  • Collaborate with Account Managers to plan and deliver quarterly reviews, reduce churn, and spot growth opportunities
  • Develop client onboarding and adoption strategies, training stakeholders across platforms and tools
  • Work closely with product, support, editorial, and marketing teams to drive a seamless customer experience
  • Contribute to key company initiatives, feeding back insights to support product development and innovation

What sets this apart?
You’ll be joining a fast-paced, metrics-driven, and inclusive global team—where collaboration, accountability, and a customer-first mindset are part of the DNA.

Benefits:

  • Hybrid working with global reach and varied client exposure
  • Chance to lead relationships with major multinational clients
  • Strong internal mobility and career progression opportunities
  • Exposure to product development and strategy
  • High-impact role in a business experiencing accelerated growth
Job Type
Full-Time Regular
Location
Sao Paulo Brazil