Customer Service/Admin
Location
Geneva NY
Geneva NY
Job Type
Full-Time Regular
Full-Time Regular
Patient Access Representative — Confidential Contract Opportunity
(Healthcare Facility)
Job Details
- Employment Type: Contract, 4 months
- Location: On-site at a healthcare facility
Position Overview
Our client, a healthcare facility, is seeking a Patient Access Representative to serve as a key point of contact for patients during registration, check-in, and administrative intake processes. This role plays a critical part in ensuring a smooth, accurate, and welcoming patient experience.
Key Responsibilities
- Greet and check in patients, verifying and updating demographic and insurance information
- Collect and verify insurance eligibility, authorizations, and referrals as needed
- Schedule and confirm patient appointments
- Collect copays, deductibles, and other patient payments at time of service
- Maintain accurate and confidential patient records in accordance with HIPAA regulations
- Respond to patient inquiries and resolve registration-related issues
- Coordinate with clinical and administrative staff to ensure timely patient flow
- Perform other administrative and clerical duties as assigned
Qualifications
- Prior experience in patient registration, medical front desk, or healthcare administrative role preferred
- Familiarity with EMR/EHR and scheduling systems
- Strong customer service, communication, and multitasking skills
- Comfortable working in a fast-paced healthcare environment
- Knowledge of insurance verification and medical terminology a plus
Additional Requirements
- Candidates must meet the facility's vaccine requirements as a condition of employment, in accordance with healthcare industry and facility policy
- Successful completion of background check and any required health screenings
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