Customer Service
Job Description
You will support the Sales and Marketing departments by managing policies and qualifications while processing multiple offices by assigning agents with guests for the Timeshare company.
Key Responsibilities:
Job Location: Waikoloa | Compensation: $21 |
Employment Type: Temp to Hire - Full Time | Work Schedule: 8 hours/day between 6:30AM-6:30PM, 5 days/week |
You will support the Sales and Marketing departments by managing policies and qualifications while processing multiple offices by assigning agents with guests for the Timeshare company.
Key Responsibilities:
- Follows required script in greeting and seating guests and provides high level of customer service through warm welcome and guest satisfaction
- Verifies accuracy of invitation, as needed, to validate the qualified tour and verify individuals on the invitation
- Identifies and assigns the Sales Executive and Sales Leader per the rotation
- Handles incoming telephone calls and provides responses to inquiries
- Assists in the opening and closing of the Sales Gallery and model rooms, as needed. Ensuring the Sales Gallery and Model rooms are ready for the start of business
- Responsible for presentation as well as preparing and maintaining the kitchen, self-service, and guest seating areas
- Participates in required skills assessments for training and development
- Provides the Sales Executives with general information regarding the tour guest
- Responsible for issuing, logging, printing gifting receipts and gift vouchers
- Performs accurate and timely reporting of exception tour information processing to appropriate department
- Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
- Additional duties assigned by Management, as needed, to further business objectives
Requirements:
- High school diploma or equivalent
- related experience
- Demonstrate excellent communication and interpersonal skills
- Maintain a professional appearance and demeanor
- Handle multiple tasks and assignments and demonstrate strong organizational skills in a fast-paced work environment
- Intermediate digital literacy – familiar with Microsoft Office Suite
- Full flexible schedule required including weekends and holidays
Alliance Personnel Inc. is an equal opportunity employer dedicated to placing you in your dream job.
We will help you edit your resume, polish your interview skills, and ultimately find a job that works for you.
EEOE/minorities/female/veterans/disabled