Customer Service and Support Agent

Job Description

Our client based in Morningside Johannesburg is looking for a dynamic Customer Support Specialist.

The company is one of the fastest growing start-ups worldwide, with millions of contently satisfied customers in over thirty countries! The organisation operates in Europe, Mexico and Africa. The widely established organisation is defining the future of transport!


The role as Customer Support Specialist:
  • Maintaining a positive, empathetic and professional attitude toward customers
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Ensure customer satisfaction and provide professional customer support
  • Scoping
  • Troubleshooting
  • Resolving customer queries via phone, chat and email
Requirements:
  • Fluent in English (spoken and written)
  • National senior certificate
  • 1 to 2 years of customer service experience

Working hours:

06:00 - 23:00 rotational shifts

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201652 subject heading or email body.

Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

Job Type
Full-Time Regular

Location
Johannesburg Gauteng

Min Salary
800,000.00 ZAR

Max Salary
0.00 ZAR