Our Client in Charlotte has an immediate need for a Customer Service Representative to provide effective customer service for customers. Client offers $13hr-$14hr, benefits

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RESPONSIBILITIES:

• Answers calls, quotation requests, faxes, mail, EDI, email, and will-call orders.
• Provide inventory and pricing information.
• Work with outside sales, purchasing, billing, management, and warehouse customer issues.
• Process delivery ticket/shop orders.
• Produce and negotiate customer quotations and proposals.

• Contact customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts. Reports collection status to AR and management.
• Informs and complies with company return goods policy.
• Assists outside sales in order processing and customer services.
• Schedule deliveries
• Process credit card transactions.
• Assist in physical inventory.

Requirements:

• 3+ years Customer Service experience
• Excellent communication, organization, multi-tasking, and time management skills

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Details