Job Description

Are you looking to grow your international clientele base experience within the business process outsourcing environment? If so, we have a new call center opening in Cape Town January 2023 and we want you to be part of it! If you meet the below requirements, why not apply and one of our friendly recruiters will give you a call to start your application in 3 easy steps!

Job Purpose:

Customer Service Representatives assist customers:
  • By answering product and service-related questions
  • Provide information about other products and services
  • Updating and maintenance of Customer account information
  • Assist in resolving product or service-related problems that the customer has experienced
Requirements:
  • 6- 12 months' Customer Service Experience (in the last 12 months)
  • International Customer Service Experience Advantageous
  • Problem-Solving Skills
  • Clear Communication
  • Friendly Attitude
  • Empathy
  • Business Acumen
  • Product/Service Knowledge
  • Strong Time Management
  • Computer literate
  • Must speak, Read and Write in English
Remuneration:
  • R6500 Basic
  • Night Shift Allowance dependent on shifts
  • Monthly KPI Bonuses
  • Monthly and Quarterly Incentives

Working Hours:
  • Between Monday - Sunday
  • 24/7 rotational shifts environment
  • Company transport within 35km ratio of the site

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202138 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za


Details

Employee Type
Full-Time Regular
Location
Woodstock, Cape Town Western Cape
Min Salary
0.00 ZAR
Max Salary
0.00 ZAR