Customer Service Associate
Job Description
Our client is looking for a Customer Service Associate to join their growing team.
Essential Functions:
- Create claim in claims system based on information gathered from customers for Auto and Property
- Receive and establish new reported losses from customers
- Ensure to enter/log information into the claims system
- Ensure to obtain all needed information, quickly and accurately to begin an effective claims process
- Must have a National Senior Certificate ( Matric Certificate)
- Must have a Clear Credit record
- Must have a Clear Criminal record
- Call center experience advantageous (1 year)
- Disability insurance experience advantageous
- Must be fluent in English (Level B2 English Proficiency)
Salary: R 6500 basic
Shifts and benefits:
- 24/7 Rotational shift environment
- Medical Aid contribution R764
- Pension plan contribution 5%
Starting Date -12th April 2023
Location - Based in Cape Town, Western Cape
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202280 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za