Define and communicate the controls product strategy and roadmap delivering a clear schedule of future product releases that will consistently deliver market leading positioning
Responsible for value propositions and product, applications and solutions technical sales arguments, materials, tools, literature and manuals, creating a positive leading brand awareness nationally
Drive internal communications to ensure high levels of controls product knowledge and features across the company
Complete competitor and customer analysis. Network and research external competitors’ service/product proposition to ensure a comprehensive understanding of what is working in the market. Ensure understanding of customers, trends and requirements. Ensure continual monitoring of the market and competitors in order to accurately position products
Motivate, direct and ensure alignment across all parts of new product development, from customer to R & D, including local market testing and certification
Provide technical support services for all controls product, application and system queries related to light commercial equipment.
Establish controls “champions” within the Business Unit sales and service teams to establish regional controls experts to support internal and external customers.
Facilitate internal and external customer training on controls product application and installation
Provide controls project support and develop an ongoing metric of projects, priority and timelines.
Develop and maintain controls product information and technical documents including Submittal Data Sheets, Guide specs, product bulletins, technical manuals, sales literature, etc.
Interacts with sales and service teams to develop more user friendly technical documents to better support the sales promotion activities
Perform other duties as assigned
Minimum 5 years of HVAC controls related experience, including troubleshooting and diagnostics of complex control applications
Minimum 3 years of HVAC Equipment experience as it relates local and open protocol controls
Bachelor's degree in Engineering
Master's degree a plus
Computer network knowledge and experience required
Experience with open protocol such as BACnet, LonWorks and ModBus and with BAS through these protocols
VRV/VRF controls and product knowledge a plus
Experience with competitive analysis of market trends and experience in conducting market research
Excellent presentation, written and verbal communication skills
Ability to manage multiple projects simultaneously.
Requires above average computer skills with full working knowledge of Microsoft Excel, Word, and PowerPoint software applications. Auto-Cad experienced a plus
Ability to read and interpret mechanical, electrical and architectural blueprints, specifications and HVAC equipment submittal data
Ability to write reports and business correspondence
Ability to anticipate and solve practical problems and resolve issues