Job Description

A reputable HR firm is recruiting a Consultant with specialization in Training and Organizational Development to support its mission of delivering high-quality human capital solutions to clients.

This role involves designing and executing impactful interventions that enhance organizational effectiveness while ensuring exceptional client service.

RESPONSIBILITIES/TASKS

A. Training and Development
  • Manage and facilitate corporate training workshops for clients, student organizations, and tertiary institutions and develop training models over time.
  • Facilitate the scheduling of training sessions, selecting training sites, and serving as the lead person between the firm and its clients.
  • Keep client database for effective follow-ups to ensure repeated and good client relationships.
  • Proactively look for new training opportunities for the organization.
  • Identify and recommend applicant testing tools and varied assessments.
  • Conduct training evaluations and provide post-training support and reports for clients after each session.
  • Work with training consultants to conduct research, and design and prepare training manuals and other training materials.
  • Facilitate the procurement and maintenance of logistics for training programs.
B. HR Technical Assistance/Organizational Development
  • Work with the Lead Consultant to design effective, relevant solutions that will be impactful.
  • Manage technical assistance projects for clients – this includes assessing the need for, designing, and implementing human capital solutions.
  • Conduct research into context and needs assessment to tailor effective solutions for clients.
  • Work with the Lead Consultant and Finance Officer to prepare costing for projects using the firm’s Costing model.
  • Provide support in preparing budget and logistics needed for the execution of projects.
C. Client Engagement
  • Interface with client, manage the relationship with them and ensure that their needs are met.
  • Secure client commitment in writing, ensure proper documentation and filing and proceed with work as needed.
  • Provide regular service updates to clients and resolve challenges that arise as effectively as possible.
  • Conduct client follow-ups after the execution of projects to solicit feedback and discuss new opportunities.

The Ideal candidate must have:

  • Strong facilitation skills with experience in training design and delivery.
  • Proven ability to develop and implement HR and organizational development solutions.
  • Excellent client relationship management and communication skills.
  • Strong analytical, research, and problem-solving abilities.
  • Highly organized with the ability to manage multiple projects efficiently.

 
Job Type
Full-Time Regular