TASKS

The specific tasks required to accomplish the scope of work may include, but are not limited to the following:

• Analyze Website information architectures as required
• Conduct work sessions with client groups to identify, define and consolidate and website requirements and service delivery processes
• Develop requirements documentation for the WCMS and other mission critical applications.
• Analyze current web environment – website designs, roles and responsibilities, current procedures, workflows, data types, and file formats.
• Develop training materials required to support WET4 implementation and upgrade to the new vendor platform

• Assist with User Acceptance Testing (UAT) and documentation of the results

• Analyze requirements against WET4 templates to determine gap and determine options
• Attend and organize meetings on a required basis.

DELIVERABLES

The specific deliverables required to support the tasks described may include, but are not necessarily limited to the following:

• Business Requirements
• Use cases
• System Requirements
• Test Cases for UAT
• Create/Manage Product Backlog items in DevOps
• Client Acceptance Testing Result Logs
• Identify key concerns and opportunities based on a review of the website or application
• Progress status report on each site and application
• Optimize user experiences by recommending enhancements to the information architecture;
• Provide guidance and advice on usability best practices; and Knowledge transfer

LANGUAGE OF WORK

The language of work and correspondence will be in French and English.

LOCATION OF WORK Hybrid

Number	Additional mandatory criteria (maximum of two (2) extra)	Cross reference to proposal [bidder to insert]
M1	M1 The proposed resource must have a certificate, diploma, or degree in computer science or other relevant field from a recognized Canadian post- secondary institution and must demonstrate, substantiate and describe they have a minimum of five (5) years of experience in all the following: • Emulating or reproducing technical problems encountered by users • Collecting, organizing and maintaining a problems and solutions log for use by others • Verifying accuracy and completeness of work performed • Serving as a user support liaison between vendors, information systems technicians, and end-user departments Providing business systems, network and Internet support to users in response to identified difficulties	bidder to insert

M2	M2 The bidder must demonstrate the proposed resource has a certification as a Business Analyst and Information Technology Infrastructure Library (ITIL). A copy of the certifications must be provided in the bid proposal documents.	bidder to insert
M3	M3 The bidder must demonstrate, using project descriptions that the proposed resource has written requirements for the development of components used on the OpenText Teamsite product formerly known as Interwoven for a minimum of 3 (three) years.	bidder to insert