Baltimore, MD

Job Type
Contract Full-Time

Pay Rate

Compliance Associate Level 2

Duration: 9 Months

Pay Rate: $29.63

Work Location: 100 South Charles Street Bank Of America, Baltimore, Maryland 21201


Top 3 Skills:

  • Superior written and verbal communication skills, critical thinking, problem solving, decision making
  • Excellent organization skills and ability to multi-task in a dynamic, fast paced environment
  • Ability to work independently with minimal supervision, but also in a team environment

Department Profile

Professionals within Legal and Compliance provide a wide range of services to our business units. They might help to structure a complex and sensitive cross-border transaction; advise on a new product introduction; develop a training program or defuse an investor dispute. They preserve the firm’s invaluable reputation for integrity and protect the firm from sanctions with policies and procedures that meet regulatory requirements around the world. They also strive to maintain cooperative relationships with governmental policy makers and the regulatory and self-regulatory agencies that govern the firm’s businesses.

Background on the Team

The Global Compliance Education team is responsible for the design, development and delivery of global compliance training content and communications, which includes global bi-annual, annual, new hire and ad-hoc training. The group is also responsible for oversight of divisional and regional compliance training, related governance and reporting, the development of the annual compliance training plan, LMS administration and compliance training related projects.

Within the Global Compliance Education team, the Compliance Training Manager will:

  • Manage global compliance training logistics via the Learning Management System (LMS) including data integrity, online training, Instructor Led Training (ILT) and other activities related to course rollouts
  • Manage administration of all global compliance training deliverables and work collaboratively with HR to monitor quarterly bundle progress
  • Manages all aspects of the Global Compliance New Hire Training: assignments, populations, documentation, reporting and rehire process
  • Supervises training administration requests handled by the offshore consulting team
  • Conducts new hire and ongoing training for the regional team leads on standard LMS functionality, processes and reporting
  • Provides global training metrics reports for submission to senior management, Global Compliance Committee and Audit Committee
  • Performs quarterly reviews on compliance training to ensure that the data is up to date and relevant
  • Respond to daily non-technical support issues/inquiries in reference to Compliance trainings following appropriate escalation paths
  • Participates in regular meetings with IT to discuss technical issues and resolutions
  • Create, edit and schedule adhoc training reports to monitor various training initiatives
  • Respond to routine requests for documents and training histories
  • Leads or participates in other projects as assigned (Spring Global Rollout, LM-10, etc.)


Skills required (essential)

  • 4+ years of experience in a training function within financial services or a major corporation
  • Bachelor’s degree or equivalent work experience
  • Excellent consulting skills, (e.g., critical thinking, problem solving, decision making, and influencing
  • Superior written and verbal communication skills
  • Excellent organization skills and ability to multi-task in a dynamic, fast paced environment
  • Ability to work independently with minimal supervision, but also in a team environment
  • Strong attention to detail
  • Project Management skills
  • Experience with Learning Management Systems (LMS)
  • Strong interpersonal skills and the ability to work with cross-functional teams across the firm globally, including interaction with senior management
  • Strong computer and software skills; proficient in Microsoft Office: Word, Excel and PowerPoint

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