Job Description

4.0 SCOPE OF WORK /TASKS

The role of the Communications Consultant for BizPaL Web Content Support is to provide essential web content support to the participating BizPaL partners and the NBO, including its extended project team. This role encompasses many different activities and responsibilities. The Communications Consultant will be required to coordinate and respond to web content support enquiries raised by BizPaL partners and provide web content support to the BizPaL partnership as per pre-defined workflow processes such as, but not limited to, the following:

Update BizPaL content:

  • Assist with researching and fixing broken links
  • Assist with writing/editing web content
  • Assist with research, analysis and tagging of web content
  • Assist with assessment of content generated by Artificial Intelligence (AI)

Audit the BizPaL content collection for web content quality:

  • Currency
  • Accuracy
    • Consistency

Upon request by the BizPaL partnership, the Consultant will be asked to provide web content support as required to the NBO project team as well as lead and participate in other web content activities supporting partners. The Consultant will liaise with Provincial/Territorial jurisdictions. The Consultant may also liaise with Municipal jurisdictions directly where requested by their Provincial/Territorial jurisdiction. Tasks must be completed in accordance with established and evolving operational policies and procedures and within expected timeframes assigned by the project manager. The detailed tasks are outlined in tables below in the Project Details section 6.0. They have been categorized by the following groups:

  1. Content Quality Management and Information Management
  2. Web Content Support
  3. Reporting

The resource will be expected, but is not limited to, performing the tasks below on an on-going basis:


MANDATORY CRITERIA

Bidders must include a copy of the diploma or degree in their proposal.

Item

Mandatory Criteria

Resource Instructions

MT1

The Bidder must provide two (2) client references within the last ten (10) years for separate and distinct Government of Canada (GoC) departments and/or agencies and/or crown corporations where the proposed resource in the role of an Intermediate Communications Consultant performed tasks and services similar to that outlined in Statement of Work.

Notes:

• In the event that the proposed resource has been contracted to the same GoC organization for the last five (5) year period to the present, then two (2) separate sub-project references will be accepted from the same organization.

• Each client reference cited must have a duration greater than six (6) months.

Each client reference cited must include the following information:

• the client organization;

• the project name;

• contract start and end dates;

• level of work effort;

• a brief description of the work performed;

NOTE: Bidders must include the brief description in the technical grid response or map the description in the proposed resource’s c.v.

• the GoC client

O (employee) name,

O title

O telephone number and/or email address of the client’s technical/project authority or authorized representative.

NOTE: Failure on the part of the Bidder to provide accurate and current contact information may result in the Bidder's proposal being deemed non-compliant and being given no further consideration in the evaluation process. The onus is on the Bidder to provide current and accurate client reference information.

Please indicate which bullets in your resume apply to this requirement by placing (MT1) beside the bullet.

Please include the client organization, the project name, contract start and end dates, level of work effort, and a brief description of the work performed that is similar to the Statement of Work

Please provide full reference information for 2 contacts who can confirm the details contained in your resume. Contacts must be in a lead or management position and must clearly correspond with projects in your resume – February 2016

Client Reference 1

Client:

Project # in Resume:

Client Contact Name:

Client Contact Title:

Client Contact Telephone:

Client Contact Email:

Client Reference 2

Client:

Project # in Resume:

Client Contact Name:

Client Contact Title:

Client Contact Telephone:

Client Contact Email:

MT2

The proposed resource must have greater than six (6) years professional work experience in the following Web Content Support areas:

a) Creating and maintaining Web content support documentation such as correspondence, user manuals and presentations.

b) Creating and producing reports such as progress status reports, content quality reports and content validation reports.

Note: Web design and HTML coding experience is not required for this project:

• Each item cited within a project in the résumé must follow the following format (M4a to M4b).

All items must be addressed within a twelve (12) year period. Each item cited must have a duration greater than six (6) years.

Please indicate which bullets in your resume apply to this requirement by placing (MT2) beside the bullet.

Provide examples of projects for which the proposed resource has professional work experience in the following Web Content Support areas:

• Creating and maintaining Web content support documentation

• Creating and producing reports

To provide context, Bidders must include a description of the project, and how the documentation and reports were created and/or produced

MT3

The proposed resource must have greater than seven (7) years professional work experience in the following Content Quality Management and Information Management areas:

a) Verifying links to content

b) Researching alternative to broken links and updating as required

c) Publishing web content in content management systems.

Note: Web design and HTML coding experience is not required for this project.

• Each item cited within a project in the résumé must follow the following format (M4a to M4b).

All items must be addressed within a twelve (12) year period. Each item cited must have a duration greater than seven (7) years.

Please indicate which bullets in your resume apply to this requirement by placing (MT3) beside the bullet.

Provide examples of projects for which the proposed resource has professional work experience in the Content Quality Management and Information Management areas

To provide context, Bidders must provide a brief description on how links were verified to content, researched for alternatives and updated according to content


Only qualified candidates will be contacted. Please note positions may be filled prior to closing deadline. You may contact a Consultant to confirm availability.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

In accordance with Ontario's Pay Transparency laws, Turtle Island Staffing is committed to providing clear and accessible information regarding compensation. Actual compensation may vary based on experience and qualifications.

At Turtle Island Staffing, we believe hiring should be human-led. We do not use artificial intelligence to screen out applicants. Every application is reviewed by a real person, because people deserve to be seen as more than keywords.

Details

Employee Type
Contract Full-Time
Location
ON - Ottawa
Language Requirement
English
Date Posted
1/28/2026

Position Id
EB-8944953198