Commercial Lines Account Manager

About the Company

Our client an established insurance brokerage is seeking a Commercial Lines Account Manager to join its growing team.

About the Role

This position plays a key role in managing the full lifecycle of commercial P&C accounts, supporting client relationships, and ensuring service standards are consistently met. The ideal candidate is client-focused, detail-oriented, and experienced in navigating carrier relationships, account servicing, and marketing efforts within a fast-paced, team-based environment.

Responsibilities

• Manage all aspects of commercial P&C policy servicing, including quoting, renewals, endorsements, and billing.
• Serve as a primary contact for clients, carriers, and internal team members.
• Maintain accurate account data and documentation in agency systems.
• Support marketing and placement of coverage through strong carrier relationships.
• Provide timely and professional responses to client inquiries.
• Assist with special projects and other duties as needed.

Qualifications

• 3–7 years of Commercial Lines account management experience, preferably in a brokerage environment.
• In-depth knowledge of P&C insurance coverages and carriers.
• Experience with healthcare-related accounts is a plus, but not required.
• Proficient in agency management systems (AMS360 preferred) and Microsoft Office Suite.
• Active P&C license required.

Required Skills

• Excellent communication skills, both written and verbal.
• High attention to detail and organizational skills.
• Proven ability to manage multiple tasks and deadlines.
• Customer-first mindset with a strong sense of urgency.
• Problem-solving, analytical, and research abilities.
• Team-oriented with the ability to work independently.
• Professional demeanor and consistent attendance.

Pay range and compensation package

• Competitive salary based on experience and qualifications up to $120K.
• Full suite of health benefits including medical, dental, and vision.
• 401(k) plan with company match.
• Company-paid life and disability insurance.
• Generous paid time off, including up 12 paid holidays