Commercial Lines Account Manager

Position Title: Commercial Lines Account Manager
Company: Independent Insurance Agency
Location: On-Site - Waltham, MA
Salary Range: $75000 – $90,000

About the Role

We are seeking a Commercial Lines Account Manager to join our team and deliver exceptional service to a diverse portfolio of small business and middle-market accounts. Our clients include Main Street retail, real estate, construction, contractors, and manufacturing. This is a full-time, on-site position with growth potential.

Key Responsibilities

• Manage and service commercial lines accounts.

• Handle all lines of coverage, including standard and surplus lines.

• Process endorsements, renewals, certificates, audits, and quoting.

• Build and maintain strong client and carrier relationships.

• Ensure accuracy and compliance within AMS360 (preferred, but not required).

• Collaborate with the team to deliver excellent client outcomes.

Qualifications

• 3+ years of commercial lines account management or CSR experience.

• Property & Casualty license required (or ability to obtain).

• Strong knowledge of commercial coverages across industries.

• Familiarity with AMS360 a plus.

• Excellent organizational, multitasking, and communication skills.

• Team-oriented with the ability to thrive in a non-corporate, family-focused environment.

Why Join Us?

• Competitive compensation ($75K–$90K based on experience).

• Supportive, growth-oriented team environment.

• Opportunity for career advancement as our agency expands.

• Family business atmosphere with professional values.