Client Service Director

Job Description
Our client is looking for a Client Service Director to provide a continuous, effective and efficient account management service that enables them to achieve its sales, service and revenue targets. You will report to the Sales and Channel Managing Director

As the Client Service Director will be the senior point of contact for day-to-day management of the department and have the ability to sell new ideas and solutions

Job Functions:
  • Business Development
  • Consulting Services
  • Strategic point of contact for senior clients to establish strong relationships
  • Contribute to client’s business growth by identifying new opportunities
  • Work with management team to bring creative solutions to prospective clients and to build the business of current clients
  • Support business efforts and determine the optimal staffing assignments for new and existing initiatives
  • Build a team to deliver company business and revenue goals
  • Mentor and develop his/her team and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work
  • Provide team with all necessary tools and training to improve core expertise and continued career growth
  • Create an effective process and information flow between client services team and other disciplines
  • Foster a productive and empowering working environment
  • Relevant tertiary education
  • Experience in a traditional advertising, direct marketing, or similar media environment is a plus
  • Agency background is highly preferred
  • Exceptional new business and client facing skills
  • Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style
  • Perform senior-level client negotiation and management skills, with clear and substantive speaking, writing and presentation skills
We are committed to creating and sustaining a culture that embodies diversity and inclusion.

The client is an Equal Opportunity Employer. Preference will be given to suitably qualified candidates who are members of designated groups as defined in section 1 of the Employment Equity Act

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201711 subject heading or email body.

Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.
Job Type
Full-Time Regular

Cape Town Western Cape

Min Salary
0.00 ZAR

Max Salary
0.00 ZAR