Client Summary:

• Purpose-Driven Focus: A mission-oriented technology startup bringing Agentic Engagement Technology to market.
• Product Offering: An AI-native, multichannel communication platform designed to increase engagement and outcomes.
• Target Customers: Includes healthcare providers, insurance plans, educational institutions, and government agencies.
• Social Impact: Supports individuals across Social Drivers of Health (SDoH) in accessing critical resources.
• Operational Efficiency: Streamlines workflows and reduces friction for employees serving end users.
• Mission: Reimagines access to public and private benefits through a trustworthy, secure, and user-driven platform.
• Technical Vision: Transitioning from LLM-heavy systems to a transparent, rules-based architecture.

Position Responsibilities:

• Trusted partner to CEO. Strategizes with the CEO on overarching goals and priorities. Manages commitments, schedule, travel, communication, and information flow to meet goals and priorities. Act as “air traffic controller” reviewing and briefing the CEO on incoming requests and opportunities. Handles or delegates activities and requests that don’t align with goals and priorities. Ensures the CEO’s activities and information are optimized to fulfill professional and personal commitments.
• Facilitating member of the leadership team. Organizes the leadership team to operate to plans and priorities. Organizes meetings with detailed agenda or supports the agenda developed by others, takes effective notes and time activates assignments and follow-ups.
• Supports internal and external communication, decision-making, information management, resource management, and implementation of initiatives across the business.
• Review, design, and execute on improvements to organization structures, system, and processes. Identify knowledge, skills, and process gaps and devise or advise on solutions.
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
• Provide HR and operational support. Collaborate with fractional executives and advisors to ensure efficiency and effective engagement and support of those resources.

Experience & Skills:
Required Experience and Qualifications:

• Organizing, Planning, and Prioritizing Work - Managing calendars, plans, information, and resources based on clear understanding of needs and goals.
• Communicating Effectively internally and externally.
• Establish and Maintain Interpersonal Relationships - Cultivate constructive and collaborative working relationships practicing high EQ and CIQ, internally and externally.
• Work with Technology - Using the appropriate technology to plan, create, design, implement, analyze, and report.
• Proactively Make Decisions and Solving Problems - Analyzing information and evaluating results to recommend or choose the best solutions.
• Operations and Resource Management - Implementation of plans and business operations to achieve results effectively and efficiently.
• Provide Operational, HR, and Communication Consultation and Advice to Others - Offer and/or access guidance and convey credible advice to management and others.

Compensation $130k-$140k

• Remote work environment with monthly Work-Life Wellbeing Reimbursement of $150
• Stock Option Plan
• Unlimited PTO
• Paid company holidays
• Medical, dental, and vision plans
• Life insurance, long-term disability, and short-term disability paid by the company
• 401(k) retirement plan
• Paid subscription to Wellness Coach for personal and professional growth and support includes 2, monthly individual coaching sessions
• Company-sponsored professional training and certifications