Chief of Staff

Our client is headquartered in Falls Church, VA, and has a long-standing record of success in the commercial construction market through its nine wholly owned portfolio companies. The company fosters a positive, inclusive, and team-oriented work environment.

The Chief of Staff plays a critical, multifaceted role—serving as an analyst, decision framer, project manager, and change agent. This individual will own certain work streams and deliverables, streamline corporate reporting, monitor strategic initiatives, and facilitate clear communication across portfolio companies, among other tasks. The ideal candidate brings proven project/program management experience, with strong executive-level communication skills and a collaborative, cross-functional mindset.

The Chief of Staff establishes and maintains effective internal communication frameworks, addresses day-to-day operational needs, and enables the executive team to focus on growth strategy. Working both independently and as a project lead within cross-functional teams, the Chief of Staff partners closely with senior executives and company leaders throughout the enterprise. This role operates largely behind the scenes to resolve issues, mediate challenges, and proactively address concerns before escalating.

Internally, the Chief of Staff oversees the review, editing, and maintenance of company policies, procedures, and manuals, requiring a creative, results-driven thinker with strong writing, organizational, and interpersonal skills to support internal functions and communicate leadership priorities.

Overall, the Chief of Staff coordinates and manages essential business activities, tracks key performance indicators, and ensures operational efficiency across the organization. Attentive to both detailed execution and the broader organizational vision, the Chief of Staff serves as a central point of contact for internal business communications, reporting directly to the President.

RESPONSIBILITIES

• Support the executive team (Co-Presidents) in key enterprise processes, including strategic planning, operations, corporate initiatives, and board and governance activities
• Manage and lead internal initiatives with significant organizational impact, coordinating execution and follow-through
• Draft, maintain, and update internal policies and procedures on a continuous basis
• Drive enterprise reporting and performance tracking across operational, technical, financial, and strategic metrics, ensuring accurate and meaningful KPIs for quarterly and biannual reports
• Coordinate and assist with preparing annual budgets for the company and other affiliates
• Coordinate, prepare, review, and distribute biannual affiliate and board reports, as well as additional period reporting and analysis
• Provide decision support to the executive team through research, data analysis, and clear presentation of recommendations
• Organize, prioritize, and surface critical issues to support executive and board-level decision-making
• Manage governance committee operations - overseeing agendas, materials, meeting notes, action items, and document retention
• Coordinate content and logistics for governance committee meetings, semiannual board meetings, and the annual Affiliate Executive Leadership Conference
• Review, edit, and maintain corporate policies, procedures, and manuals for executive approval and ongoing compliance
• Lead special projects and ad hoc requests on behalf of the executive team, ensuring timely and successful completion under deadline pressure
• Improve organizational processes and procedures to enhance efficiency and productivity
• Build and maintain strong internal relationships to leverage resources across the enterprise
• Ensure confidentiality and appropriate handling of sensitive information
• Oversee corporate assets and operations

COMPETENCIES

• Flexibility—adapts to changing demands and situations
• Works well with people of differing points of view and personality types (internal and external)
• Organization—organizes and follows up on assignments and commitments
• Follows through on all assignments and commitments
• Establishes and updates project goals, milestones, and progress
• Communication—ensures all team members have the information they require for optimal job performance
• Elevates issues in a timely and appropriate manner
• Clearly communicates necessary information to all project stakeholders
• Responds to all communications in a timely manner
• Teamwork & Collaboration—places the interests of the organization and business unit before self
• Helps other members of the team to be successful
• Passion—self-motivating interest in business and the industry
• Demonstrates a sense of urgency in completing tasks
• Contributes to a positive, upbeat work environment
• Cares about what is best for the company
• Achieves success through relationship building
• Quality—ensures the accuracy of all deliverables, internal and external
• Checks work product for accuracy, completeness, and attention to detail
• Integrity—adherence to a strict moral and ethical code
• Prioritizes solving problems over assigning blame
• Takes responsibility for own actions
• Self-development—seeks continuous improvement of knowledge and abilities
• Takes advantage of opportunities to exceed position requirements / expectations
• Respect—treats others as one wishes to be treated
• Treats others with respect regardless of level and background
• Professionalism—presentation to internal and external audiences
• Is prepared for and contributes to meetings
• Keeps composure in times of stress

SUPPLEMENTAL REQUIREMENTS

• Software proficiency—advanced level of proficiency with:
• Microsoft Office suite (ex. Excel, Word, Outlook, PowerPoint, etc.)
• Adobe InDesign (and other Creative Cloud platforms)
• Able to adapt to and learn how to use project-specific software systems as needed

EXPERIENCE

• Bachelor’s degree in business administration, communications, or related field preferred
• Minimum three to five years of related experience in project-based work
• Proven track record of multitasking projects and meeting deliverables
• Strong interpersonal and relationship building skills
• Tech savviness, an eye for detail, and meticulous organizational skills
• A high level of professional maturity and a solid work ethic