Chief Product & Technology Officer

Job Description

Client Summary:

Purpose-Driven Focus: A mission-oriented technology startup bringing Agentic Engagement Technology to market.
Product Offering: An AI-native, multichannel communication platform designed to increase engagement and outcomes.
Target Customers: Includes healthcare providers, insurance plans, educational institutions, and government agencies.
Social Impact: Supports individuals across Social Drivers of Health (SDoH) in accessing critical resources.
Operational Efficiency: Streamlines workflows and reduces friction for employees serving end users.
Mission: Reimagines access to public and private benefits through a trustworthy, secure, and user-driven platform.
Technical Vision: Transitioning from LLM-heavy systems to a transparent, rules-based architecture.

Position Responsibilities:

Partner with the CEO to translate vision into a clear product roadmap and prioritized execution plan
Lead product and engineering teams, establishing architecture, standards, and scalable development practices
Drive execution by breaking down initiatives, ensuring consistent delivery, and maintaining visibility across progress
Align cross-functional teams, bridging leadership vision with day-to-day execution and driving clarity on priorities and tradeoffs
Build and scale product and engineering organizations, improving processes and operating cadence in an early-stage environment
Ensure development of secure, reliable, and well-architected systems with strong data and workflow principles
Present progress and strategy to leadership, board members, and key stakeholders
Evolve the organization into a scalable, repeatable product and engineering function while building and mentoring teams

Experience & Skills:
Required Experience and Qualifications:

Deep understanding of modern software architecture, especially data platforms and API-driven systems
Strong product instincts and a user-centered mindset
A nuanced understanding and experience with AI systems—their strengths, limitations, and appropriate use cases
Comfort working directly with founders and executive leadership
The ability to operate effectively in ambiguity without becoming reactive or chaotic
Calm, credible leadership that earns trust across both technical and non-technical teams

Compensation $240k-$250k

Remote work environment with monthly Work-Life Wellbeing Reimbursement of $150
Stock Option Plan
Unlimited PTO
Paid company holidays
Medical, dental, and vision plans
Life insurance, long-term disability, and short-term disability paid by the company
401(k) retirement plan
Paid subscription to Wellness Coach for personal and professional growth and support includes 2, monthly individual coaching sessions
Company-sponsored professional training and certifications