Chief Medical Officer
Job Description
About the Organization:
Complete Health was founded in 2018, beginning with the acquisition of Ormond Medical Arts in Ormond Beach, Florida. In its first year, the organization expanded rapidly across Volusia County, followed by its entrance into Alabama in 2019 through the acquisition of Birmingham Internal Medicine Associates. Today, Complete Health delivers value-driven primary care across three states (Florida, Alabama and Colorado), staying true to its mission of helping patients live happier, healthier lives at home.
Complete Health is a physician-driven, patient-centered primary care organization designed for physicians who want to practice medicine with purpose, support, and a deeper connection to their patients. The value-based care model gives providers the opportunity to focus on prevention, chronic disease management, care coordination, and meaningful relationships with older adults – supported by multidisciplinary teams committed to helping patients achieve better health outcomes. At Complete Health, physicians are empowered to lead patient care, collaborate across care teams, and be part of a growing organization built around a better healthcare approach to aging.
Overview:
- Complete Health, headquartered in Jacksonville, FL, is the leading regional owner-operator of risk-bearing primary care practices across the Southeast
- The company seamlessly shifts the reimbursement model for acquired practices from legacy fee-for-service into value-based care contracts for eligible Medicare Advantage (MA) and ACO REACH patients
- Consistent success across all payer types (Medicare, MA HMO, MA PPO, and Commercial) and contracts (Full-Risk, Partial-Risk, and ACO REACH) in underpenetrated markets creates a competitive moat relative to peers
- Exceptional medical and utilization management deployed against historically undermanaged markets and populations has led to consistent cohort-level MER improvement and industry leading profitability
For more information about Complete Health, please visit: https://completehealth.com/.
About the position:
Reporting to the CEO, the CMO serves as a strategic voice for physicians and a driving force behind clinical excellence, innovation, and organizational growth. The CMO is a key member of the executive leadership team, shaping the clinical vision and strategy for a high-performing, patient-centered, value-based care organization. This is an opportunity to lead meaningful transformation in care delivery while improving quality, patient outcomes, provider engagement, and financial performance.
The CMO provides physician leadership across the organization, championing evidence-based medicine, population health, clinical innovation, and the development of physician leaders. Working closely with the CEO and executive team, the CMO will help define the organization’s future and advance its mission of delivering exceptional care at the lowest appropriate cost.
Background:
The ideal candidate will hold an MD or DO degree, be board certified in Family Medicine, Internal Medicine, Geriatrics, or a related primary care specialty, and maintain an active, unrestricted medical license or be eligible for licensure.
Candidates should bring 10+ years of clinical experience, including 5+ years of executive physician leadership, with a proven track record leading physicians in value-based care and risk-based payment models, including Medicare Advantage. Experience leading multi-site physician organizations and population health programs is required. Experience with private equity partnerships and M&A integration is preferred.
The ideal candidate will combine strong clinical credibility with strategic leadership, business acumen, and a track record of driving growth, transformation, and clinical excellence. The CMO will be responsible for establishing clear and effective leadership structures at clinic sites to support accountability, high performance, and engagement. Operating with transparency and collaboration, the CMO must be a credible, trusted presence among both clinical and administrative teams and develop a culture of respect and continuous improvement.
Direct Reports: Market Medical Directors for each state (3); SVP of Valued Based Care; VP of Practice Transformation
Salary range: Salary target is $475,000-$575,000 plus bonus and equity.
If you or someone you know has the qualifications for this role, I would love to set up a time to talk. Thank you so much for your time.
Lisa Coyne, Principal/Executive Recruiter
Morgan Consulting Resources, Inc.
lisa@morganconsulting.com
FULL POSITION DESCRIPTION
SUMMARY OF JOB DUTIES:
The Chief Medical Officer (CMO) serves as the organization’s senior physician executive and is responsible for providing strategic, clinical, and operational leadership to ensure the delivery of high-quality, patient-centered, value-based primary care. The CMO partners closely with executive leadership to improve clinical quality, patient outcomes, provider engagement, financial performance, and regulatory compliance while advancing the organization's mission of delivering exceptional care at the lowest appropriate cost.
The CMO leads physician strategy across employed providers while championing evidence-based medicine, population health, quality improvement, clinical innovation, and physician leadership development.
This executive reports directly to the Chief Executive Officer and serves as a member of the Executive Leadership Team.
ESSENTIAL JOB FUNCTIONS:
Clinical Strategy & Leadership
- Develop and execute the organization’s clinical vision, aligning clinical priorities with strategic, operational, and financial objectives.
- Provide strategic clinical leadership across the medical group, primary care locations and care management teams to ensure consistent, high-quality, patient-centered care.
- Establish and maintain evidence-based clinical standards, pathways, and best practices across the organization, driving consistency in clinical decision-making and care delivery.
- Lead initiatives that advance patient safety, clinical effectiveness, patient experience, and innovation in care delivery and population health management.
- Serve as an active member of the Executive Leadership Team, contributing clinical expertise to strategic planning, organizational growth, and enterprise-wide decision-making.
- Present clinical performance, quality outcomes, and strategic priorities to the Board of Directors and executive leadership.
Value-Based Care & Population Health
- Lead all clinical aspects of value-based care programs, including Medicare Advantage, MSSP ACOs, Direct Contracting/AHEAD initiatives, Commercial Value-Based Contracts, and other risk-based arrangements.
- Develop and execute strategies to improve quality, outcomes, and financial performance across value-based populations while effectively managing clinical risk.
- Partner with payer organizations to achieve quality, utilization, risk adjustment, and financial performance targets.
- Drive performance across key value-based care measures, including HEDIS, CMS Star Ratings, Quality Bonus Programs, risk adjustment accuracy (RAF), total cost of care, utilization, readmissions, preventive care, and chronic disease management.
- Lead population health initiatives that improve outcomes, close care gaps, reduce avoidable utilization, and promote cost-effective care.
- Advance preventive care, chronic disease management, behavioral health integration, and strategies addressing social determinants of health.
- Collaborate with care management and clinical teams to strengthen care coordination and improve outcomes for complex and chronically ill patients.
Quality, Clinical Performance & Patient Safety
- Establish and oversee enterprise-wide quality improvement programs designed to improve clinical outcomes, patient safety, care effectiveness, and patient experience.
- Monitor clinical quality and performance metrics, identify areas of opportunity, and implement targeted improvement and corrective action plans.
- Promote adoption of evidence-based clinical pathways and standardized practices to improve consistency and quality across care settings.
- Collaborate with Finance and Analytics teams to evaluate clinical performance, identify trends and opportunities, and translate data into actionable improvement strategies.
- Lead accreditation readiness activities and ensure ongoing compliance with CMS, NCQA, URAC, Medicare Advantage, and other applicable regulatory and payer requirements.
- Partner with Compliance to address regulatory audits, findings, corrective actions, and ongoing clinical compliance requirements.
Physician Leadership & Development
- Recruit, mentor, develop, and retain high-performing physicians and advanced practice providers to support organizational growth and clinical excellence.
- Foster a physician-led culture centered on accountability, collaboration, professional excellence, and continuous improvement.
- Develop and strengthen physician leadership capabilities across the organization through mentorship, coaching, and leadership development initiatives.
- Lead physician governance committees and facilitate effective clinical decision-making, provider engagement, and organizational alignment.
- Oversee physician performance management, professional development, and alignment with clinical quality, operational, and organizational objectives.
- Guide regional clinical leaders and medical directors in implementing organizational priorities, clinical standards, and value-based care strategies.
Clinical Operations, Risk & Compliance
- Oversee clinical strategies related to utilization management, readmission reduction, risk management, care coordination, and appropriate resource utilization.
- Support coding accuracy, documentation integrity, and risk adjustment practices to ensure accurate representation of patient complexity and clinical performance.
- Ensure adherence to federal, state, CMS, Medicare Advantage, and payer-specific requirements across clinical operations and provider networks.
- Partner with Compliance, Operations, and clinical leadership to identify regulatory and operational risks and implement sustainable solutions.
Enterprise Collaboration & Organizational Growth
- Collaborate closely with Operations, Finance, Human Resources, Compliance, Information Technology, Business Development, Analytics, and other enterprise functions to advance clinical and organizational priorities.
- Translate clinical strategy and performance insights into cross-functional initiatives that support operational excellence, financial sustainability, and organizational growth.
- Serve as a strategic clinical partner to executive leadership, regional leaders, medical directors, and provider teams in advancing the organization’s mission and long-term objectives.
MINIMUM REQUIREMENTS:
Education
- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)
- Board Certification in Family Medicine, Internal Medicine, Geriatrics, or a related primary care specialty
- Active, unrestricted medical license (or ability to obtain licensure)
Experience
- Minimum 10 years of clinical practice experience
- Minimum 5 years of executive physician leadership experience
- Demonstrated success leading physicians in a value-based care environment
- Experience with Medicare Advantage and other risk-based payment models
- Experience leading multi-site physician organizations
- Experience with population health management
- Experience partnering with private equity sponsors is preferred
- M&A integration experience preferred