Case Manager

We have exciting opportunities for compassionate, community-focused Case Managers to support individuals and families throughout the assigned county. This role is ideal for professionals who are passionate about helping others access critical services, guiding applicants through the eligibility process, and making a meaningful impact within the community.

As a Case Manager, you will travel throughout the assigned county conducting intake visits in applicants’ homes and assisting individuals through the waiver enrollment and eligibility determination process. This position requires strong communication skills, professionalism, empathy, and the ability to manage multiple cases effectively.

Position Summary

The Case Manager is responsible for conducting intake assessments, coordinating services, supporting waiver applicants, and facilitating the eligibility determination process for community-based programs. This role works closely with applicants, providers, community organizations, and internal teams to ensure a smooth and supportive enrollment experience.

Key Responsibilities

Travel throughout the assigned county conducting intake visits for waiver applicants in their residences
Facilitate the eligibility determination process for individuals seeking services and support programs
Provide guidance and assistance from the initial identification of potential participants through successful program enrollment
Review and screen provider applications and supporting documentation for accuracy and completeness
Initiate development of Individual Service Plans (ISPs) and obtain required departmental approvals
Assist in building relationships with community-based organizations, advocates, and stakeholders to improve access to services and reduce enrollment barriers
Contact providers to obtain missing, incomplete, or additional required information related to applications
Collaborate with Site Visit Field Staff to collect, review, and verify site visit documentation and findings
Maintain accurate case records and ensure compliance with program policies and procedures
Support individuals and families with professionalism, compassion, and strong communication throughout the process

Qualifications

Bachelor’s Degree required
Minimum of one year of experience in public or private social work required
Two years of casework experience preferred
At least one year of experience performing client assessments to determine the need for institutional or community-based services preferred
Strong organizational, documentation, and communication skills
Ability to work independently while managing multiple cases and deadlines
Comfortable traveling throughout the assigned county and conducting in-home visits
Knowledge of waiver programs, case management practices, and community resources preferred

Why Join This Opportunity?

This role offers the opportunity to make a direct impact by helping individuals gain access to essential programs and services that improve their quality of life. If you are passionate about advocacy, community support, and helping others navigate complex systems, this is an excellent opportunity to grow your career while serving your community.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.