Call Center Representative
CORNERSTONE RESOURCES HAS BEEN RETAINED BY: 
COMPANY DETAIL:
Houston Police Credit Union has proudly served its members since 1937. The credit union serves active or retired Houston Police Department officers, civilian employees, their family members and surviving spouses. Their mission is to promote the financial well-being of its member-owners. The credit union offers contactless pay, great CD rates, and several account options to meet its members’ needs and the credit union’s long term financial stability.
POSITION DETAIL:
With nearly $915 million in assets, Houston Police Credit Union, located in Houston, Texas is currently in search of candidates to serve as their Call Center Representative. This individual will create positive interactions with members by receiving incoming calls and determining the products, services or resources that the caller requires (or could benefit from), then provide direct support services to members. Responsibilities will include minimizing the caller’s time and effort in resolving their concern, performing teller functions to assure customer’s needs are addressed in a polite and friendly manner, and cross-selling Virtual Branch and bill pay services. The successful candidate will have at least 1 year of similar experience preferably within a credit union environment, an engaging personality, and a strong record of punctuality.
April Timmons
Professional Recruiter
832-200-8718