CS/ Service Admin Coordinator

Customer Service / Administrative Coordinator (SAP Experience Required)

Location: Nashua, NH
Schedule: Full-Time In-Office
Pay: $22-28/hr. DOE

Are you someone who thrives in a fast-paced environment, enjoys helping customers, and has strong administrative and SAP skills? We’re looking for dependable and detail-oriented Customer Service / Administrative Coordinators to join our clients growing team.

In this role, you’ll be the go-to person for supporting customers, processing sales orders, handling returns and RMAs, coordinating repairs, and ensuring administrative processes run smoothly. If you enjoy multitasking, problem-solving, and being part of a collaborative team, we’d love to hear from you.

Responsibilities

• Process customer sales orders accurately in SAP
• Handle customer inquiries via phone and email with professionalism and urgency
• Manage returns, RMAs, credits, and repair requests
• Coordinate with internal departments including sales, warehouse, and service teams
• Track order status, shipments, and customer follow-up activities
• Maintain accurate customer records and documentation
• Assist with administrative support tasks and reporting
• Support continuous improvement of customer service processes

Qualifications

• Prior customer service and administrative experience required
• SAP experience strongly preferred
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Positive attitude and team-oriented mindset

What We Offer

• Stable and supportive team environment
• Opportunity to grow within the organization
• Competitive compensation
• Benefits package available for eligible employees

If you’re organized, customer-focused, and experienced with SAP, we encourage you to apply today.