Sales Account Manager
This direct sales role is responsible to meet or exceed revenue, price, product mix and share of wallet targets for a given group of customers. This role is also responsible to ensure the corporate image (brand) is well-known and respected over competitors. The role is responsible to have a very in-depth understanding of his/her market and solutions (products and services) and build strong relationships with his/her customers (including service accounts). These strong relationships should be built with all levels of the customer's organization. This person will need to ensure that other sales members calling on service accounts are well informed of the account strategy that he/she has developed and that the team is fully aligned and executing the strategy. Responsibilities: • Sales and account management of all Mold Base, Tooling products • Prospect new accounts in their defined areas • Develop a long term written strategy (including account planning and budgeting) for their area and accounts that align with the corporate mandate and ensure the strategy is well communicated to other sales members covering service accounts for alignment in meeting objectives • Build a deep understanding of their accounts business mandates relating to solutions, products and services and provide updates as needed to other sales members supporting service accounts • Review customer needs and develop opportunities and solutions ultimately resulting in a proposal to close the order. This will require facilitating order management with the sales support team • Prepare professional reports, presentations and cost models to present to customers • Host customers during visits to , shows and dinners • Ensure all opportunities are reported in the order management tool and update these opportunities as needed • Is aware of competitors' offerings and activities in his or her accounts and is aware of all equipment purchased regardless of whether or not it is Husky equipment • Provide market and competitor feedback to other groups within to drive strategies • Submit lost order reports of all products and services that their primary and service accounts may have acquired elsewhere • Aware of and report all mergers, buy-outs related to their accounts, align strategy as needed and communicate the impact of the change to their team leader and other sales members supporting service accounts • Identify and communicate high risk opportunities to their team leader and sales support to ensure he/she has the full support of the team • Conduct market research of their area to identify strengths and weaknesses of products and services relative to market requirements and competition • Provide regular market feedback to Business Development in the interest of supporting development projects • Identify potential risks and anticipated points of resistance associated with meeting their targets and develop and facilitate resolution • Communicate with their team leader keeping them up-to-date with progress, issues and developments with their respective area, primary and service accounts • Is aware of quality and service issues related with their accounts and is driving accountability with the service team to ensure service is taking the lead in driving resolution. If required he/she will raise a red flag with senior service team members for them to take action • Bring attention to their team leader and senior service team members of any critical service issues that are causing significant dissatisfaction with customers that may hold up final payments or potentially losing the next order • Facilitate resolution to issues that may hold up final payment of orders Qualifications: • Degree in Engineering or Business or equivalent work experience • 5+ years of related sales experience • A comprehensive understanding of the business and corporate philosophy • Very strong business and financial acumen • Excellent negotiating and selling abilities • Committed to delivering results • Ability to think and execute strategically • Excellent understanding of injection molding and the customer's end product and market • Promote products based on their customer needs • Strong relationship and interpersonal skills, inspires others to outperform and has the ability to influence others that are not within his/her direct report • Displays maturity - gives credit for success and own failures • Passion for continuous improvements and driving change as needed • Strong understanding of local culture

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