Business Development & Client Success Manager
Location: Ottawa, ON (Hybrid/Remote flexibility)

About the Role
We are seeking a results-driven Business Development & Client Success Manager to join a growing team in the digital marketing industry. This role is ideal for a sales professional who thrives on building relationships, driving revenue, and delivering measurable success for clients.

Key Responsibilities

🔹 Client Acquisition & Sales

• Build and close sales opportunities from inbound leads and self-generated prospects (LinkedIn, cold calling, networking, events, etc.).

• Conduct needs assessments and develop tailored digital marketing strategies.

• Prepare and present proposals to prospective clients.

• Manage sales pipelines using CRM and generate contracts via Ignition App.

• Consistently achieve or exceed sales targets.
  
  

🔹 Client Success & Relationship Management

• Support clients during onboarding, kickoff calls, and campaign strategy development.

• Maintain strong client relationships with proactive updates and upselling opportunities.

• Partner with internal teams to ensure client satisfaction and growth.
  
  

🔹 Brand Promotion & Events

• Represent the company at industry events, trade shows, and networking functions.

• Participate in client and internal strategy meetings as needed.
  
  

🔹 Strategic Contribution

• Contribute to sales and operational growth strategies.

• Identify opportunities for process improvements and efficiencies in business development.
  
  

What We’re Looking For

• Proven experience in business development, sales, or account management (digital marketing industry experience is an asset).

• Strong track record of lead generation, pipeline management, and deal closing.

• Experience with structured sales methodologies (e.g., SPIN).

• Excellent communication, negotiation, and presentation skills.

• Comfortable using CRM systems and virtual meeting tools (Zoom, Teams, etc.).

• Self-motivated, target-driven, and adaptable to shifting priorities.

• Ottawa-based preferred; ability to travel occasionally for client meetings and events.
  
  

Why This Opportunity?

• Competitive base salary + commission structure.

• Annual bonus potential for meeting targets.

• Comprehensive health and insurance benefits.

• Flexible remote-first environment with in-person collaboration opportunities.

• Ongoing professional development and growth opportunities.

• Be part of a passionate, high-performing team that delivers measurable results across industries.