Business Development Manager

Location
Atlanta GA
Description
The primary duty of this position will be to plan and carry out direct sales activities to attain new accounts in accordance with agreed sales and business plans. Work with Branch Manager and Vice President of Sales to grow revenue and exceed targets by promoting and selling our business, and driving sales activity through a designated territory. This position will require regular travel outside of the place of business.

REPORTING STRUCTURE
Reports to the Sales Manager.

RESPONSIBILITIES
Sales and Business Development
  • Develop new and prospective customers while maintaining existing accounts
  • Build & maintain long term relationships with new & existing clients & ensure a high level of client satisfaction
  • Assist Vice President of Sales & Branch Managers in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents
  • Assist with sales campaigns and events in conjunction with local and overseas partners
  • Co-ordinate and attend sales visits both in the USA and with overseas partners for aiding business development if applicable
  • Plan and manage personal business portfolio/ territory according to agreed market strategy
  • Joint sales visits with other sales professionals
  • Compliance with all regulations prescribed by USA Customers/ IATA/TSA/FMC and other governing bodies
  • Offer sales support for future sales offices in remote locations
  • Creating proposals considering company costs and offering sell rates to customers
  • Response and follow up sales inquiries and leads using appropriate method
Client and Supplier Management
  • Client Management of allocated customers by using established tools to achieve and exceed targets
  • Weekly follow up with new clients after first shipments
  • Deployment of information about all contracts with customers and suppliers to all parties
  • Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of the company
  • Ensure customer requests related to commercial activities are completed in a timely manner at the highest service level
  • Adhere to client service level agreements
Administration
  • Monitor competitor activity and industry trends.
  • Attend industry-related functions when required as a key representative of the company
  • Update and maintain all relevant information about customers and sales activities on CRM
  • Provide weekly reporting of sales activities
  • Attend meetings with sales team members
  • Attend training to develop relevant knowledge, techniques and skills if applicable
Performance Measures
  • Fulfill all identified responsibilities consistently with minimal supervision required
  • Demonstrates the ability to interact effectively through speech, writing and professional presentation in order to deliver successful business results
  • Displays good interdepartmental relationships and ensures customers, suppliers and overseas agents needs are a primary function of one’s actions and decisions
  • Apply different techniques to sell company services within the market place and are comfortable with pursuing leads and new contacts
  • Understanding of key financial principles that reflect and drive profitability, and ensures the department achieve its financial and quality objectives
  • Sets and meets Sales goals and objectives in accordance with company guidelines in key performance areas and agreed key performance indicators (sales calls, visits, and new business)
REQUIREMENTS
  • Bachelor’s degree or certification preferred
  • Knowledge of related computer applications and reporting tools
  • Familiar with all freight forwarding procedures, products, regulations & departments
  • 2-5 years of industry related experience required
  • Demonstrated Customer Service skills
  • Proven Sales and Business selling ability & success
POSITION BENEFITS
The compensation package for this position is commensurate with experience and includes an attractive base salary with a commission plan and a competitive benefits package.
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