Location: Iowa Park TX

Job Description:
The Branch Manager is responsible for overseeing the daily operations of the credit union branch, ensuring excellent member service, driving branch growth, and managing staff performance. This role includes developing business strategies, meeting sales goals, maintaining compliance with policies and regulations, and fostering a positive team environment.

Key Responsibilities:

  • Lead and manage branch staff to deliver exceptional member service.

  • Achieve branch sales and performance goals.

  • Ensure compliance with credit union policies and regulatory requirements.

  • Handle member inquiries, complaints, and complex transactions.

  • Monitor branch operations and ensure efficiency and accuracy.

  • Promote credit union products and services to increase member engagement.

Qualifications:

  • Previous financial services and supervisory experience required.

  • Strong leadership, communication, and problem-solving skills.

  • Knowledge of credit union operations and regulations preferred