An International Steel Manufacturer is seeking a Branch Manager for one of their Service Centers in Montreal. The location requires an experienced Branch Manager with a proven track record of leadership and commercial success, who will oversee various branch activities. The Branch Manager will be responsible for leading a diverse team of people in a wide variety of roles as well as interfacing with customers and vendors alike. The overall responsibilities include warehouse, sales, operations and administration.

Responsibilities include:

• Establishing, communicating, and ensuring the implementation of commercial strategies, plans and policies required for the efficient, cost-effective achievement of business and profitability objectives.
• Directing a team-oriented workforce to achieve and/or exceed employee and customer satisfaction business and profit objectives.
• Collaborating with sales personnel on sales forecasts, product and customer standards and requirements.
• Collaborating with other senior leadership team members in the deployment and implementation of the Company’s continuous improvement program and goals through LEAN.
• Developing and recommending annual operating budget by performing ongoing analysis and review of business performance and expenditures.
• Implementing systems which provide an ongoing review of warehouse operations, inventory and equipment utilization
• Functioning as the senior escalation point in the investigation and resolution of customer satisfaction and/or quality matters.
• Assessing staff performance strengths and development needs.
• Collaborating with the management team in the creation of training plans to develop or maintain the skills necessary to meet position requirements, industry standards, and to evaluate staff promotability.
• Participate in the ongoing development, and implementation of Quality Assurance programs and ISO standards.
• Participate in the review and determination relative to all equipment and capital expenditures within the warehouse arena. Solicit, review and recommend purchases, vendors, suppliers and partnership relationships.

• A bachelor’s degree in Business Administration with a minimum of 5 years’ experience in a leadership role preferably within a steel service center environment.
• Demonstrated ability to develop business, operational, sales and financial strategies, plan and programs that foster the achievement of organizational objectives.
• Must possess effective communication skills; verbal, written, presentation and intermediate skills with MS Office; Proficiency with Project Management and ERP systems required.
• This position requires strong leadership, influencing, analytical and decision-making abilities, negotiation, and project management skills.
• Ideal candidate will have knowledge of raw materials (ferrous and nonferrous materials).
• Experience promoting a lean environment and continuous improvement.
• Provide leadership and direction to subordinate managers and staff.