Branch Manager

An International Steel Manufacturer is seeking a Branch Manager for one of their Service Centers in Montreal. The location requires an experienced Branch Manager with a proven track record of leadership and commercial success, who will oversee various branch activities. The Branch Manager will be responsible for leading a diverse team of people in a wide variety of roles as well as interfacing with customers and vendors alike. The overall responsibilities include warehouse, sales, operations and administration.

Responsibilities include:

  • Establishing, communicating, and ensuring the implementation of commercial strategies, plans and policies required for the efficient, cost-effective achievement of business and profitability objectives.
  • Directing a team-oriented workforce to achieve and/or exceed employee and customer satisfaction business and profit objectives.
  • Collaborating with sales personnel on sales forecasts, product and customer standards and requirements.
  • Collaborating with other senior leadership team members in the deployment and implementation of the Company’s continuous improvement program and goals through LEAN.
  • Developing and recommending annual operating budget by performing ongoing analysis and review of business performance and expenditures.
  • Implementing systems which provide an ongoing review of warehouse operations, inventory and equipment utilization
  • Functioning as the senior escalation point in the investigation and resolution of customer satisfaction and/or quality matters.
  • Assessing staff performance strengths and development needs.
  • Collaborating with the management team in the creation of training plans to develop or maintain the skills necessary to meet position requirements, industry standards, and to evaluate staff promotability.
  • Participate in the ongoing development, and implementation of Quality Assurance programs and ISO standards.
  • Participate in the review and determination relative to all equipment and capital expenditures within the warehouse arena. Solicit, review and recommend purchases, vendors, suppliers and partnership relationships.


  • A bachelor’s degree in Business Administration with a minimum of 5 years’ experience in a leadership role preferably within a steel service center environment.
  • Demonstrated ability to develop business, operational, sales and financial strategies, plan and programs that foster the achievement of organizational objectives.
  • Must possess effective communication skills; verbal, written, presentation and intermediate skills with MS Office; Proficiency with Project Management and ERP systems required.
  • This position requires strong leadership, influencing, analytical and decision-making abilities, negotiation, and project management skills.
  • Ideal candidate will have knowledge of raw materials (ferrous and nonferrous materials).
  • Experience promoting a lean environment and continuous improvement.
  • Provide leadership and direction to subordinate managers and staff.
Date Posted
Job Id
Metal Mining & Processing
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