Join Our Team in the Sailing Capital of North Carolina!

We’re seeking a skilled and personable Service Manager to lead our service department. The ideal candidate will bring a strong foundation of technical and/or boating knowledge, excellent people skills, and proficiency with marine management software.

Key Responsibilities:

• Establish and maintain service standards and procedures

• Collaborate with technicians to develop accurate estimates

• Manage and oversee approved work orders

• Maintain strong customer relationships and improve response and delivery times

• Continuously enhance service methods to boost efficiency

• Resolve service issues and handle customer complaints professionally

• Order and manage parts inventory