Billing & AR Manager

Carolina PRG is working with a growing, multi-entity organization seeking an Accounts Receivable Manager to lead billing operations and drive process efficiency across the business. This role partners with accounting and operations leadership and plays a key role in ensuring accurate billing, strong collections, and overall AR performance.

Position Overview: Billing & Accounts Receivable Manager

This is a hands-on leadership role responsible for overseeing billing and collections across multiple business units, including project-based work. The position will manage a small team while also partnering closely with operations and project managers to ensure accurate billing and timely cash flow.

The ideal candidate will be someone who can step in, assess current processes, and help create more structure and efficiency, especially in areas that are currently manual. This role requires a collaborative, solutions-oriented approach and someone who is comfortable rolling up their sleeves while also leading and developing a team.

Key Responsibilities:

• Oversee collections efforts, resolve customer disputes, and drive timely cash receipts
• Prepare and review accounts receivable reporting for month-end, quarter-end, and year-end
• Lead and develop a team of billing professionals, overseeing day-to-day billing operations
• Identify process improvement opportunities and implement scalable solutions
• Ensure accuracy and completeness of billings, including monitoring over/under billing activity
• Partner with cross-functional teams to support communication and issue resolution
• Maintain compliance with internal policies and applicable regulations across AR activities
• Support internal and external audit processes
• Manage the full billing cycle including invoicing and project-based billing documentation
• Develop and maintain allowance for doubtful accounts analysis and reporting

Qualifications:

• Strong understanding of accounting principles and AR processes
• Ability to operate in a fast-paced, high-volume environment
• 5+ years of experience in billing and accounts receivable
• Experience with ERP systems and accounting software
• Prior experience managing or mentoring a team
• Strong analytical and problem-solving skills
• Background in project-based or construction-related billing environments preferred
• Intermediate Excel skills including pivot tables and lookup functions
• Excellent communication and organizational skills