City
Markham, Montreal
Province
ON
Salary Range
50,000.00 CAD to 70,000.00 CAD
Job Title
Bilingual Technical Support (French & English)
Job Type
Full-Time Regular
Date Posted
8/30/2021
 

Our client located in the Markham and Montreal is area is looking to hire a full-time Bilingual Desktop Support Specialist (this is a flex role and not a fully remote role)

Responsibilities:
  • Provide French & English Technical support to 400 clients in a team of 4
  • Collaborate with team members on tickets
  • Take initiative on French tickets and troubleshoot all issues accordingly
  • Escalate issues to senior technicians within the organization
Must-have skills :
  • Previous experience working in a Bilingual technical support role involving phone, email and remote troubleshooting.
  • Previous experience diagnosing issues and resolving issues with laptops, desktops, hardware, software, operating systems, mobile devices, printers, scanners and email.
  • Experience with hardware/software and OS installation & troubleshooting (Windows 7 & 10)
Nice to have skills:
  • Love technology and customer service
  • Great at communicating in French
  • Great attitude, focus and can work well independently
  • Proactive and good at multi-tasking

STACK IT Recruitment Inc., based in Mississauga, places candidates throughout the Greater Toronto Area. We pride ourselves in being the number one recruitment company in information technology. Don’t take our word for it – our track record of placing highly qualified candidates speaks for itself!
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