Bilingual Policy Service Specialist
Location
Blue Ash OH
Blue Ash OH
Job Type
Contract Full-Time
Contract Full-Time
Are you a driven, dedicated Bilingual Policy Issue Specialist looking to get your foot in the door with a stable organization based here in the Cincinnati area? Don't miss your chance and apply now!
**Contract to Hire**
**Spanish/English**
What you will be doing as the Policy Issue Specialist:
- Open mail/faxes and prepare new business voucher.
- Review applications and process pending policies
- Issue all types of life insurance and trust policies.
- Perform some client service activities including but not limited to answering client/field inquiries, making policy changes and premium accounting.
- Provide field training and assistance as needed.
- Prepare for Texas Banking Audit.
- Process and monitor 1035 Exchanges.
- Provide daily reports to Senior Management regarding outstanding policies, issued policies and agent training issues.
- Process returned applications (not issued).
- Correct errors on issued policies, and re-issue as appropriate.
- Answer main customer service line
What you will need as the Policy Issue Specialist:
- Associates Degree or equivalent work experience
- 1-3 years life insurance experience and/or LOMA matriculation is desirable
- Ability to multi-task without sacrificing details
- Strong verbal and written communication skills
- Working knowledge of Microsoft Office
- Excellent Customer Service skills
- Self-starter, comfortable working in fast paced environment