Position Overview:

Reporting to the Payroll Team Lead, the Bilingual Payroll Specialist will be responsible for executing all aspects of payroll processing. This role will primarily support Quebec clients and collaborates with colleagues across the HR & Payroll, and ERP teams as required. This role requires a payroll specialist with exceptional customer service and communication skills in both French and English.

Key Responsibilities:

Payroll Activities

• Accurately enter, process, and balance the bi-monthly payroll earnings and adjustments for the assigned Payrolls.
• Supports with onboarding of new integrations as required (bilingual French/English) in collaboration with the Payroll Team Lead.
• Administers pay services by providing counseling and guidance to employees of all levels on different options available in various situations (resignations, lay-offs, maternity, and garnishment); and by applying policies and guidelines.
• Acts as the primary liaison between the payroll and accounting departments.
• Prepares routine and special reports including preparing month end (OT, vacation, sick, EE changes, garnishments) and year end reporting.
• Process and balance payroll expenses, deductions, and adjustments
• Provide a timely response to inquiries from Finance, HR, managers and employees regarding payroll, vacation, and sick time.
• Create and maintain accurate payroll records and mail correspondences for immediate access.
• Works as an integral part of the payroll team by efficiently meeting deadlines.
• Provide support for project work and other duties as required.
• Deliver accurate and timely pay to employees across all regions.
• Prepare all records of employment for terminating employees.
• Assist in preparation of monthly journal entries for payroll, accruals and WCB for all regions.
• Calculate and submit monthly WSIB remittances, and provincial EHT.
• Prepare year end T4, RL-1, year-end returns for EHT and WCB for all regions.
• Provide backup when needed for vacations.

Required Qualifications:

Education and Experience

• Undergraduate degree in a relevant discipline such as Business Administration, Accounting, Human Resources or Industrial Relations
• Payroll Compliance Professional (PCP) required; CHRP designation an asset.
• Experience with various payroll and HR systems with at least 5 years experience in ADP Workforce Now required.
• Knowledge of employment legislation and best practices to provide a comprehensive systems-thinking approach to decisions.
• Experience in working in complex organizations and understanding the nuances in client needs.
• Exemplary interpersonal skills and experience in developing strong relationships with a wide variety of stakeholders at all levels.
• Knowledge of applicable laws and legislations; knowledge of Payroll and HR best practice
• Knowledge o taxable benefits and reporting requirements.
• Bilingual (EN/FR) required.
• Ability and flexibility to travel required.

Competencies / Skill Sets

• Exceptional mathematical proficiency to ensure precise calculation for account balancing and payroll calculations including retroactive payments, overpayments, etc.
• Customer-centric mindset and approach to define the standards and performance culture of the HR team.
• Strong collaboration and teamwork across HR and other departments to enable operation and successful service delivery.
• Strong influencing and negotiation skills to manage relationships with clients, and internal teams.
• Strong analytical and critical thinking skills, and the ability to creatively solve problems.
• Attentive to details and deadlines; ability to manage multiple initiatives
• Excellent written and verbal communication skills, including the ability to prepare and deliver presentations to leaders at various levels in both English and French.
• Demonstrates a ‘customer-centric’ approach to problem-solving and gathers feedback to implement continuous improvements.
• Effective prioritization skills to manage competing priorities and complete projects within timelines and ensuring all deliverables are met.
• Experience with various payroll and HR systems (Ceridian, Workday, ADP) with extensive experience in ADP required.
• Advanced skills in MS Excel including VLOOKUP and pivot tables. Proficient in all MS Office tools.

Details