Position: Bilingual HR Advisor – Disability, Leave & Employee Experience
Location: Hybrid
Salary: $85,500 – $99,400 (commensurate with experience)

Our client is seeking a detail-oriented and empathetic Bilingual HR Advisor to join their People & Culture team. This role is responsible for managing disability, leave administration, accommodations, and return-to-work processes, while also supporting onboarding, HR compliance, accessibility initiatives, and HR reporting. The successful candidate will serve as a key resource for employees and leaders, handling sensitive matters with discretion and strong judgement while ensuring compliance with multi-jurisdictional employment legislation. This position is ideal for an HR professional who thrives in a collaborative, service-focused environment and can manage competing priorities with accuracy and professionalism.

Position Overview:

• Manages employee leave administration, including short-term disability, long-term disability, parental, job-protected, and unpaid leaves of absence

• Provides guidance and support to leaders and employees throughout the full leave administration process, including complex and sensitive cases

• Prepares and submits disability leave applications to insurance providers and collaborates with disability case managers to ensure effective administration of employee leaves

• Develops accommodation and return-to-work plans in consultation with employees, leaders, and external providers, seeking guidance from senior HR stakeholders as required

• Manages approvals and corresponding documentation for parental leaves, job-protected leaves, and unpaid leaves of absence

• Processes all leave-related transactions accurately and promptly within the HRIS system (e.g., Workday or similar platforms)

• Analyzes leave data to identify trends, risks, and areas for improvement to support policy enhancements and risk mitigation

• Leads and oversees the onboarding and orientation program for new hires

• Ensures completion of pre-hire onboarding tasks within the HRIS and follows up as required

• Conducts onboarding sessions and check-ins during the first months of employment

• Addresses new hire questions and supports a positive onboarding experience

• Administers and tracks stay surveys and onboarding feedback, following up and analyzing results to recommend program improvements

• Monitors provincial and jurisdictional legislative updates and changes

• Researches and initiates the development and revision of HR guidelines, policies, and processes based on legislative changes

• Consults with legal counsel as needed to update policies and procedures

• Coordinates accessibility policies, multi-year accessibility planning, and related government compliance reporting

• Collaborates with internal stakeholders to revise accessibility plans and ensure ongoing compliance

• Responds to employee inquiries regarding accessibility policies and workplace accommodations

• Delivers and enhances ongoing HR compliance training, including workplace violence and harassment prevention programs

• Supports Occupational Health & Safety compliance through training coordination, risk assessment review, and legislative monitoring

• Liaises with internal teams and third-party vendors to ensure completion of mandatory legislative training

• Develops and delivers learning sessions on new and updated HR processes and policies

• Conducts HR data analysis and interpretation to identify trends and best practices

• Reviews quarterly and annual People Services metrics to provide insights for reporting and program improvements

• Compiles comprehensive annual reports using data from stay surveys, HR check-ins, and exit interviews

• Provides backup support for HRIS administration and broader HR team operations as required

Qualifications:

• Bachelor’s degree in Human Resources, Business, or a related field

• Minimum 5-10 years of progressive HR experience, specializing in leave management, disability, and employee experience within a corporate environment

• Minimum 2 years of experience managing complex disability claims and accommodation files

• Strong understanding of multi-jurisdictional employment legislation (e.g., Employment Standards, Human Rights, Occupational Health & Safety)

• CHRP or CHRL designation is considered an asset

• Experience managing disability claims in an insurance environment is a strong asset

• Proven experience developing HR programs, policies, and procedures and supporting their implementation

• Proficiency in HRIS systems, particularly Workday, is considered a strong asset

• Bilingual in English and French (required)

• Strong communication, interpersonal, and stakeholder management skills

• High attention to detail, strong analytical skills, and the ability to manage multiple priorities in a fast-paced, hybrid environment

• Discretion, sound judgement, and the ability to handle confidential information with professionalism