Bilingual French Help Desk Level 1 to 2

City
Mississauga
Province
ON
Salary Range
25.00 CAD to 30.00 CAD
Job Title
Bilingual French Help Desk Level 1 to 2
Job Type
Contract Full-Time
Date Posted
5/10/2019
 
Our Client located in the Mississauga area is looking for a Bilingual Level 1 Help desk/ Service Desk Specialist for a 6 month contract:

Desired Experience:
  • Experience working as a Technical level 1 specialist with good analytical skills and a drive to problem solve.
  • Experience using AD for help desk support.
  • Previous call center experience and ability to multi task.
  • Patient with the ability to work with non-technical staff.
  • Customer oriented and client friendly.
  • Excellent Communicator comfortable with face to face, telephone or written.
  • Flexible with schedule - main shift would be 9:30am to 5:30pm.
Technical Requirements and Qualifications:
  • College diploma or university degree in the field of computer science and/or 2 years equivalent work experience.
  • A+ Certification.
  • Bilingual French and English
  • Technical knowledge and ability to support desktop/laptop hardware and software.
  • Technical knowledge and ability to support printing devices (Printers, MFPs, Scanners).
  • Ability to support mobile devices hardware and applications (Blackberry, IPhone, Android.
  • Technical knowledge and experience to support and troubleshoot network connectivity issues.
  • Knowledge of and experience supporting Microsoft Products, Active Directory, anti – virus and malware.
  • Knowledge of and experience working with Citrix Director and XenApp to assist and support Citrix users.

STACK IT Recruitment Inc.
, based in Mississauga, places candidates throughout the Greater Toronto Area. We pride ourselves in being the number one recruitment company in information technology. Don’t take our word for it – our track record of placing highly qualified candidates speaks for itself!
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