Bilingual (French & English) IT Support Specialist

City
Etobicoke
Province
ON
Salary Range
45,000.00 CAD to 50,000.00 CAD
Job Title
Bilingual (French & English) IT Support Specialist
Job Type
Full-Time Regular
Date Posted
2/06/2020
 
Our client in Etobicoke is looking to hire a Bilingual (French & English) Tier 1 Technical Analyst or IT Support Specialist to work on tickets and resolve issues.

Responsibilities:
  • Take care of any on-boarding including preparing Windows bases laptops, desktop PCs and imaging.
  • Troubleshoot level 1 issues in French & English within internal organization including email issues, Windows Operating System issues, hardware issues and software issues
  • Install and maintain computer equipment and peripheral hardware and software.
  • Document tickets in a detailed manner and escalate unresolved issue to expert teams
  • Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.
  • Provide excellent customer service
Requirements:
  • 2-3 years' hands-on experience in IT Support roles
  • MUST be bilingual (French & English) in oral and written skills
  • Excellent customer service and communication skills
  • Excellent team collaboration skills

STACK IT Recruitment Inc., based in Mississauga, places candidates throughout the Greater Toronto Area. We pride ourselves in being the number one recruitment company in information technology. Don’t take our word for it – our track record of placing highly qualified candidates speaks for itself!
Apply With