Bilingual (French & English) Customer Service

City
Toronto
Province
ON
Salary Range
45,000.00 CAD to 55,000.00 CAD
Job Title
Bilingual (French & English) Customer Service
Job Type
Full-Time Regular
Date Posted
4/25/2019
 

Our client located in Downtown Toronto are looking for a Bilingual Customer Service Specialist that is VERY good in French oral and written communication

Requirements:

  • Fully bilingual in French & English, BOTH oral and written
  • MUST HAVE EXCELLENT WRITTEN FRENCH SKILLS as this role is 95% email and 5% phone support
  • 3+ years experience working in a customer service role dealing with tickets and SLAs
  • Excellent follow-up, organization and prioritization skills
  • Driven personality, take initiative and ownership of tickets
  • Experience with investigating issues thoroughly and not make assumptions
  • Ability to work in fast-paced environment dealing with tickets, reporting and incidents
  • Preferred experience in financial industry

STACK IT Recruitment Inc., based in Mississauga, places candidates throughout the Greater Toronto Area. We pride ourselves in being the number one recruitment company in information technology. Don’t take our word for it – our track record of placing highly qualified candidates speaks for itself!

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